Most Samsung ice maker and freezer repairs in Burlington involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. Below are independent repair companies serving Burlington, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near Burlington
Our data shows 12 appliance repair companies inside a 30-mile radius of Burlington. The rest are spread across Bellingham (7), Arlington (2), and Marysville (2). The farthest listed company is about 28 miles out. No company within 90 miles of Burlington mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The closest is Expert Viking Appliance Repair, about 20.2 miles away. Across 9 rated companies, the average public rating is 4.0 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Rated 4.5 stars or higher (10+ reviews) | 4 |
|---|---|
| Listing Saturday hours | 7 |
| Mention refrigerators, freezers or ice makers | 1 |
| Listed as refrigerator repair | 1 |
| Distance to the three closest (mi) | 20.2, 20.7, 21.0 |
| Companies within 30 miles | 12 |
At the top of the Burlington list: A/C Dr. Naz (25.7 miles away, based in Marysville, 5.0 stars from 15 reviews, lists Saturday hours); A-Service: Heating, Cooling & Appliance Repair Arlington (23.7 miles away, based in Arlington, 4.9 stars from 170 reviews, lists Saturday hours); Appliance Repair Guys (23.1 miles away, based in Arlington, 5.0 stars from 26 reviews, lists Saturday hours); Brian's renewed (21.0 miles away, based in Bellingham, 4.6 stars from 18 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Know which Samsung ice maker you have before you call: Samsung sells fridge-compartment (in-door) ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and in-freezer ice maker. On the freezer side, Samsung sells 4-Door Flex refrigerator, side-by-side refrigerator, convertible upright freezer, and French door refrigerator (bottom freezer).
Know Your Samsung Ice Maker
How Samsung Ice Makers and Freezers Work
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Samsung Symptoms and First Checks
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- No ice at all, or only a few cubes a day
- Water leaking from the ice maker or dispenser
- Small, hollow or misshapen cubes
What an Ice Maker Technician Checks
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Burlington and freezer repair in Burlington.
Keeping a Samsung Ice Maker and Freezer Running
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Service call: $45–$150 per visit Source: Fixr - How much does it cost to repair a freezer?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- When the water filter was last changed
- Whether the water dispenser still works
- Any light, code or message on the display
Freezer and Ice Maker Notes for Burlington, WA
Most ice maker calls in Burlington come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Washington's Department of Labor & Industries issues an appliance repair (07D) specialty electrician certificate that covers like-for-like repair and replacement of self-contained appliances such as ovens on an unchanged circuit, but excludes branch-circuit wiring and plumbing work. Source: WAC 296-46B-920, Electrical/telecommunications license/certificate types and scope of work
In Washington, you can check a license with the L&I Verify a Contractor, Tradesperson or Business or report a problem to the Washington State Office of the Attorney General, Consumer Protection.
Questions to Ask a Burlington Repair Technician
- Do you also repair the water dispenser and supply line?
- Is your company licensed where my state requires it, and insured?
- What guarantee do you give on parts and labor?
Samsung Ice Maker & Freezer Repair FAQs: Burlington, WA
What causes heavy frost buildup?
Why are my ice cubes small or hollow?
Why is my Samsung refrigerator showing a code?
Can the same technician fix my Samsung chest or upright freezer?
Related Repair Pages for Burlington
More Samsung Ice Maker & Freezer Repair Pages Nearby
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.