If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Who Works on Samsung Ice Makers Near Long Branch
Our data shows 40 appliance repair companies inside a 30-mile radius of Long Branch. Other nearby bases include Fairfax (13), Springfield (6), and Falls Church (4). Distances run up to about 6 miles. No company within 90 miles of Long Branch mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Nearest on the list: Same Day Appliance Repair, around 1.0 miles out. Rated companies nearby average 4.9 stars across 34 businesses.
Companies are shown by relevance and distance from Long Branch. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Listed as refrigerator repair | 14 |
|---|---|
| Mention refrigerators, freezers or ice makers | 15 |
| Three nearest companies, miles away | 1.0, 1.6, 2.1 |
| Rated 4.5 stars or higher (10+ reviews) | 20 |
| Open on Saturdays (per listing) | 44 |
| Companies within 30 miles | 60 |
At the top of the Long Branch list: Mr. Appliance of Northern Virginia (3.7 miles away, based in Fairfax, 4.8 stars from 965 reviews, lists Saturday hours); Nova Fix Appliance (2.2 miles away, based in Fairfax, 5.0 stars from 362 reviews, lists Saturday hours); S&E Appliance Repair LLC (3.9 miles away, based in Springfield, 4.7 stars from 150 reviews, lists Saturday hours); Fuse Service Appliance Repair (3.5 miles away, based in Fairfax, 4.9 stars from 203 reviews, lists Saturday hours).
Samsung Ice Makers and Freezers Technicians See
Know which Samsung ice maker you have before you call: Samsung sells fridge-compartment (in-door) ice maker, in-freezer ice maker, and Dual Auto Ice Maker (cubed + Ice Bites). On the freezer side, Samsung sells side-by-side refrigerator, bottom-freezer refrigerator, French door refrigerator (bottom freezer), and top-freezer refrigerator.
Samsung Ice and Freezer Features
How Samsung Ice Makers and Freezers Work
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- Water dispenser works but the ice maker does not
- Ice maker clicks or hums but does not fill
- Ice tastes or smells off
How an Ice Maker Service Call Usually Goes in Long Branch
Compare with technicians who work on every brand: ice maker repair in Long Branch and freezer repair in Long Branch.
Keeping a Samsung Ice Maker and Freezer Running
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Service call: $45–$150 per visit Source: Fixr - How much does it cost to repair a freezer?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- When the water filter was last changed
- The brand, model and serial number from the label inside the fresh-food section
- Whether the ice maker is in the door, in the freezer or both
Freezer and Ice Maker Notes for Long Branch, VA
Most ice maker calls in Long Branch come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
Questions to Ask a Long Branch Repair Technician
- Can you get the ice maker assembly or valve for my model quickly?
- Can you give a written estimate before ordering parts?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Ice Maker & Freezer Repair FAQs: Long Branch, VA
Is my Samsung ice maker worth repairing?
What causes heavy frost buildup?
What should I do about a Samsung error code?
Which Long Branch technicians work on Samsung?
More Freezer and Ice Maker Repair in Long Branch, VA
Samsung Ice Maker & Freezer Repair in Nearby Cities
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.