Samsung owners in Alexandria usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Independent Samsung Ice Maker Technicians, Alexandria VA
Our data shows 40 appliance repair companies inside a 30-mile radius of Alexandria. 22 list an address in Alexandria, and other nearby bases include Arlington (12) and Falls Church (6). Distances run up to about 5 miles. No company within 90 miles of Alexandria mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Mr. Appliance of Alexandria is the nearest, roughly 1.2 miles from Alexandria. Rated companies nearby average 4.9 stars across 35 businesses.
Companies are shown by relevance and distance from Alexandria. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Appliance repair companies in range (30 mi) | 60 |
|---|---|
| Listed as refrigerator repair | 19 |
| Three nearest companies, miles away | 1.2, 1.3, 1.5 |
| Rated 4.5 stars or higher (10+ reviews) | 26 |
| Mention refrigerators, freezers or ice makers | 19 |
| Listing Saturday hours | 48 |
Closest matches for Alexandria: Appliance Care (3.6 miles away, 4.9 stars from 844 reviews, lists Saturday hours); UltraFix Appliance Repair (2.3 miles away, 4.9 stars from 696 reviews, lists Saturday hours); Mr. Appliance of Alexandria (1.2 miles away, 4.8 stars from 249 reviews); District Appliance Services LLC (2.9 miles away, based in Arlington, 4.9 stars from 133 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Know which Samsung ice maker you have before you call: Samsung sells fridge-compartment (in-door) ice maker, in-freezer ice maker, and Dual Auto Ice Maker (cubed + Ice Bites). On the freezer side, Samsung sells top-freezer refrigerator, French door refrigerator (bottom freezer), side-by-side refrigerator, and convertible upright freezer.
Samsung Ice and Freezer Features
How Samsung Ice Makers and Freezers Work
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- An error code or temperature alarm
- Compressor hums but will not start
- Freezer is too cold and freezing everything solid
What Gets Fixed on a Alexandria Freezer Call
Compare with technicians who work on every brand: ice maker repair in Alexandria and freezer repair in Alexandria.
Owner Care for Samsung Ice Makers
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Service call: $45–$150 per visit Source: Fixr - How much does it cost to repair a freezer?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Any light, code or message on the display
- The freezer temperature if you have a thermometer
- When the water filter was last changed
Freezer and Ice Maker Notes for Alexandria, VA
Most ice maker calls in Alexandria come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
Hiring a Repair Company in Alexandria
- Can you give a written estimate before ordering parts?
- Do you also repair the water dispenser and supply line?
- Can you get the ice maker assembly or valve for my model quickly?
Samsung Ice Maker & Freezer Repair FAQs: Alexandria, VA
Is there a reset button on my ice maker?
Which Alexandria technicians work on Samsung?
Why is my ice maker making tiny cubes?
Related Repair Pages for Alexandria
Samsung Ice Maker & Freezer Repair in Nearby Cities
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Alexandria technician whether to look at water supply, cold air or the Samsung ice maker itself.