Most Samsung ice maker and freezer repairs in Washington Terrace involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. Below are independent repair companies serving Washington Terrace, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near Washington Terrace
40 repair companies serve Washington Terrace from within 30 miles. Other nearby bases include Salt Lake City (14), Ogden (3), and Clearfield (3). Distances run up to about 30 miles. No company within 90 miles of Washington Terrace mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Nearest on the list: Reliable Appliance Repair Specialists, around 1.6 miles out. Rated companies nearby average 4.5 stars across 29 businesses.
Companies are shown by relevance and distance from Washington Terrace. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Rated 4.5 stars or higher (10+ reviews) | 13 |
|---|---|
| Listed as refrigerator repair | 2 |
| Mention refrigerators, freezers or ice makers | 4 |
| Distance to the three closest (mi) | 1.6, 2.0, 3.1 |
| Listing Saturday hours | 27 |
| Repair companies inside 30 miles | 41 |
At the top of the Washington Terrace list: iFiX, LLC (2.0 miles away, based in Riverdale, 4.9 stars from 436 reviews); Dick Kearsley Service Center (4.8 miles away, based in Clearfield, 4.6 stars from 609 reviews, lists Saturday hours); Famous Appliance Service (21.6 miles away, based in North Salt Lake, 4.7 stars from 510 reviews); Ben Lomond Appliance Repair llc (10.5 miles away, based in North Ogden, 5.0 stars from 155 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Samsung ice makers come in several designs, including in-freezer ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and fridge-compartment (in-door) ice maker, and each one fails in its own way.
Know Your Samsung Ice Maker
How Samsung Ice Makers and Freezers Work
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Samsung Symptoms and First Checks
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Freezer runs constantly but stays warm
- Chest freezer exterior feels hot to the touch for a long time
- Water pooling under or inside the freezer
How an Ice Maker Service Call Usually Goes in Washington Terrace
Compare with technicians who work on every brand: ice maker repair in Washington Terrace and freezer repair in Washington Terrace.
Care Samsung Recommends
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Diagnostic fee (often waived if the repair is approved): $60–$100 per visit Source: Thumbtack - Refrigerator repair cost
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- The brand, model and serial number from the label inside the fresh-food section
- Whether the water dispenser still works
- The freezer temperature if you have a thermometer
Freezer and Ice Maker Notes for Washington Terrace, UT
Most ice maker calls in Washington Terrace come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Utah has no contractor classification for appliance repair, but under the Construction Trades Licensing Act anyone who installs, repairs or replaces a residential or commercial gas appliance must hold natural gas technician certification, even on jobs otherwise too small to need a contractor license. Source: Utah Legislature H.B. 49 (2004), Natural Gas Technician Certification, amending Utah Code 58-55-305 and 58-55-308
In Utah, you can check a license with the Utah Licensee Lookup and Verification (Verify a License) or report a problem to the Utah Department of Commerce, Division of Consumer Protection.
Before You Book in Washington Terrace
- How often do you repair Samsung ice makers, including door-mounted ones?
- What is the service call or diagnostic fee, and is it applied to the repair?
- Can you give a written estimate before ordering parts?
Samsung Ice Maker & Freezer Repair FAQs: Washington Terrace, UT
Should I repair or replace my Samsung refrigerator?
Do you work for Samsung?
What should I do about a Samsung error code?
More Freezer and Ice Maker Repair in Washington Terrace, UT
Samsung Ice Maker & Freezer Repair in Nearby Cities
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.