If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Samsung Ice Maker & Freezer Repair Near Sandy
We found 40 appliance repair companies within 30 miles of Sandy. 14 list an address in Sandy, and the rest are spread across Midvale (6), Draper (5), and South Jordan (5). The closest is United Home Appliance Repair | Sandy, about 0.5 miles away. No company within 90 miles of Sandy mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Rated companies nearby average 4.8 stars across 23 businesses.
Companies are shown by relevance and distance from Sandy. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Distance to the three closest (mi) | 0.5, 0.8, 0.9 |
|---|---|
| With 4.5+ stars and at least 10 reviews | 12 |
| Repair companies inside 30 miles | 60 |
| Name refrigeration work in their listing | 10 |
| Refrigerator repair in their categories | 9 |
| Open on Saturdays (per listing) | 40 |
At the top of the Sandy list: Appliance Service By Paul (5.6 miles away, based in Salt Lake City, 4.8 stars from 2,590 reviews, lists Saturday hours); PowerClean Appliance Repair (3.3 miles away, based in Midvale, 4.9 stars from 949 reviews, lists Saturday hours); Famous Appliance Service (3.6 miles away, based in Midvale, 4.6 stars from 805 reviews); Appliance Man (2.4 miles away, 4.7 stars from 424 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Samsung ice makers come in several designs, including in-freezer ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and fridge-compartment (in-door) ice maker, and each one fails in its own way. Freezer styles include 4-Door Flex refrigerator, convertible upright freezer, French door refrigerator (bottom freezer), and bottom-freezer refrigerator.
Samsung Lines Technicians Work On
How Samsung Ice Makers and Freezers Work
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Food is soft or ice cream will not stay firm
- Heavy frost on the back wall or around the door
- Chest freezer exterior feels hot to the touch for a long time
How a Freezer Service Call Usually Goes in Sandy
Compare with technicians who work on every brand: ice maker repair in Sandy and freezer repair in Sandy.
Keeping a Samsung Ice Maker and Freezer Running
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Service call: $45–$150 per visit Source: Fixr - How much does it cost to repair a freezer?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- The freezer temperature if you have a thermometer
- Any light, code or message on the display
- When the water filter was last changed
What Sandy Owners Should Know
Most ice maker calls in Sandy come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Utah has no contractor classification for appliance repair, but under the Construction Trades Licensing Act anyone who installs, repairs or replaces a residential or commercial gas appliance must hold natural gas technician certification, even on jobs otherwise too small to need a contractor license. Source: Utah Legislature H.B. 49 (2004), Natural Gas Technician Certification, amending Utah Code 58-55-305 and 58-55-308
In Utah, you can check a license with the Utah Licensee Lookup and Verification (Verify a License) or report a problem to the Utah Department of Commerce, Division of Consumer Protection.
How to Choose a Freezer and Ice Maker Technician Near Sandy
- How often do you repair Samsung ice makers, including door-mounted ones?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Ice Maker & Freezer Repair FAQs: Sandy, UT
Which Sandy technicians work on Samsung?
Can the same technician fix my Samsung chest or upright freezer?
Do you work for Samsung?
How do I reset my ice maker?
Related Repair Pages for Sandy
Samsung Ice Maker & Freezer Repair in Nearby Cities
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.