If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. The Waco list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Samsung Ice Maker & Freezer Repair Near Waco
17 repair companies serve Waco from within 30 miles. 11 list an address in Waco, and other nearby bases include Woodway (2), Hewitt (1), and McGregor (1). The farthest listed company is about 26 miles out. None of the repair companies near Waco name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The closest is Hammond Appliance Services, about 2.3 miles away. Across 16 rated companies, the average public rating is 4.4 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Open on Saturdays (per listing) | 5 |
|---|---|
| Distance to the three closest (mi) | 2.3, 2.5, 3.0 |
| Refrigerator repair in their categories | 3 |
| Repair companies inside 30 miles | 17 |
| Mention refrigerators, freezers or ice makers | 3 |
| With 4.5+ stars and at least 10 reviews | 6 |
First up for Waco: Mr. Appliance of Waco (5.1 miles away, based in Woodway, 4.6 stars from 365 reviews); On Point Service Company (15.3 miles away, based in McGregor, 4.7 stars from 62 reviews); Sears Appliance Repair (3.0 miles away, 4.6 stars from 424 reviews, lists Saturday hours); Sears Appliance Repair (33.0 miles away, based in Gatesville, 4.5 stars from 96 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Know which Samsung ice maker you have before you call: Samsung sells Dual Auto Ice Maker (cubed + Ice Bites), in-freezer ice maker, and fridge-compartment (in-door) ice maker. Freezer styles include French door refrigerator (bottom freezer), 4-Door Flex refrigerator, side-by-side refrigerator, and top-freezer refrigerator.
Samsung Ice and Freezer Features
What a Samsung Technician Deals With
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
Signs Your Samsung Ice Maker Needs a Technician
- Ice clumping in the bucket
- An ice maker light or error code on the display
- Small, hollow or misshapen cubes
What a Freezer Technician Checks
Compare with technicians who work on every brand: ice maker repair in Waco and freezer repair in Waco.
Care Samsung Recommends
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Service call: $70–$120 per visit Source: Fixr - How much does it cost to repair a refrigerator?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- When the water filter was last changed
- Any light, code or message on the display
- Whether the water dispenser still works
Around Waco
Most ice maker calls in Waco come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Texas has no separate appliance repair license; under the Plumbing License Law, appliance dealers and their employees may install and service appliances (other than water heaters) without a plumbing license when hooking up to existing openings with a code-approved appliance connector, while other gas or water piping work generally requires a plumbing license. Source: Plumbing License Law, Tex. Occ. Code ch. 1301, ยง1301.053 (Texas State Board of Plumbing Examiners)
In Texas, you can check a license with the Texas plumbing Public License Search or report a problem to the Texas Attorney General, Consumer Protection Division.
Before You Book in Waco
- Do you also repair the water dispenser and supply line?
- What is the service call or diagnostic fee, and is it applied to the repair?
- Can you give a written estimate before ordering parts?
Samsung Ice Maker & Freezer Repair FAQs: Waco, TX
Why are my ice cubes small or hollow?
Do you work for Samsung?
Do you repair Samsung standalone freezers too?
What causes heavy frost buildup?
Related Repair Pages for Waco
More Samsung Ice Maker & Freezer Repair Pages Nearby
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.