Most Samsung ice maker and freezer repairs in Sugar Land involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Samsung Ice Maker & Freezer Repair Near Sugar Land
Our data shows 40 appliance repair companies inside a 30-mile radius of Sugar Land. 18 list an address in Sugar Land, and the rest are spread across Richmond (8), Houston (7), and Missouri City (4). The closest is Quality Sugar Land Appliance Repair, about 0.3 miles away. No company within 90 miles of Sugar Land mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Across 32 rated companies, the average public rating is 4.6 stars.
Companies are shown by relevance and distance from Sugar Land. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Rated 4.5 stars or higher (10+ reviews) | 23 |
|---|---|
| Three nearest companies, miles away | 0.3, 0.9, 0.9 |
| Mention refrigerators, freezers or ice makers | 16 |
| Companies within 30 miles | 60 |
| Refrigerator repair in their categories | 16 |
| Listing Saturday hours | 46 |
The leading options for Sugar Land are Reliant Appliance Repair (0.9 miles away, 5.0 stars from 118 reviews, lists Saturday hours); OnTime Appliance Repair (5.2 miles away, based in Richmond, 4.8 stars from 85 reviews, lists Saturday hours); Factory Appliance Service (6.5 miles away, based in Houston, 4.3 stars from 56 reviews); Masterminds of Appliances, LLC (2.5 miles away, 4.7 stars from 178 reviews, lists Saturday hours).
Samsung Ice Makers and Freezers Technicians See
Know which Samsung ice maker you have before you call: Samsung sells in-freezer ice maker, fridge-compartment (in-door) ice maker, and Dual Auto Ice Maker (cubed + Ice Bites). Freezer styles include top-freezer refrigerator, bottom-freezer refrigerator, side-by-side refrigerator, and French door refrigerator (bottom freezer).
Samsung Ice and Freezer Features
How Samsung Ice Makers and Freezers Work
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- Ice clumping in the bucket
- Ice maker or ice compartment frozen over
- Water dispenser works but the ice maker does not
Inside an Ice Maker Repair Visit
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Sugar Land and freezer repair in Sugar Land.
Care Samsung Recommends
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Water dispenser repair: $170–$500 Source: Fixr - How much does it cost to repair a refrigerator?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Service call / diagnostic minimum (usually credited toward the repair): $70–$130 per visit Source: HomeGuide - How much does freezer repair cost?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- The freezer temperature if you have a thermometer
- Whether the water dispenser still works
- When the water filter was last changed
What Sugar Land Owners Should Know
Most ice maker calls in Sugar Land come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Texas has no separate appliance repair license; under the Plumbing License Law, appliance dealers and their employees may install and service appliances (other than water heaters) without a plumbing license when hooking up to existing openings with a code-approved appliance connector, while other gas or water piping work generally requires a plumbing license. Source: Plumbing License Law, Tex. Occ. Code ch. 1301, §1301.053 (Texas State Board of Plumbing Examiners)
In Texas, you can check a license with the Texas plumbing Public License Search or report a problem to the Texas Attorney General, Consumer Protection Division.
Hiring a Repair Company in Sugar Land
- What is the service call or diagnostic fee, and is it applied to the repair?
- Can you get the ice maker assembly or valve for my model quickly?
- How often do you repair Samsung ice makers, including door-mounted ones?
Samsung Ice Maker & Freezer Repair FAQs: Sugar Land, TX
Do you repair Samsung standalone freezers too?
Do you work for Samsung?
What causes heavy frost buildup?
How do I reset my ice maker?
Other Refrigeration Repair in Sugar Land
Samsung Ice Maker & Freezer Repair Near Sugar Land
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Sugar Land technician whether to look at water supply, cold air or the Samsung ice maker itself.