Samsung owners in Onalaska usually want two things from a repair company: experience with the brand and quick access to parts. The Onalaska list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Onalaska
Within 60 miles of Onalaska there are 40 appliance repair companies in our data. Other nearby bases include Conroe (11), Spring (5), and Lufkin (4). The farthest listed company is about 54 miles out. Ace Repair Services is the nearest, roughly 12.4 miles from Onalaska. No company within 90 miles of Onalaska mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Across 36 rated companies, the average public rating is 4.6 stars. Because the nearest shops are farther out, ask each company whether Onalaska is inside its regular service area.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Distance to the three closest (mi) | 12.4, 12.9, 20.2 |
|---|---|
| Refrigerator repair in their categories | 18 |
| Mention Samsung | 1 |
| Open on Saturdays (per listing) | 35 |
| Name ice maker work | 1 |
| Rated 4.5 stars or higher (10+ reviews) | 33 |
| Mention refrigerators, freezers or ice makers | 18 |
| Appliance repair companies in range (60 mi) | 60 |
At the top of the Onalaska list: Sears Appliance Repair (12.9 miles away, based in Livingston, 4.7 stars from 219 reviews, lists Saturday hours); PowerOn Appliance Repair Service (50.5 miles away, based in The Woodlands, 4.9 stars from 1,507 reviews, lists Saturday hours); UltraFix Appliance Repair (41.0 miles away, based in Conroe, 4.8 stars from 218 reviews, lists Saturday hours); Sears Appliance Repair (41.0 miles away, based in Conroe, 4.6 stars from 382 reviews, lists Saturday hours).
Samsung Ice Makers and Freezers Technicians See
Know which Samsung ice maker you have before you call: Samsung sells Dual Auto Ice Maker (cubed + Ice Bites), in-freezer ice maker, and fridge-compartment (in-door) ice maker.
Samsung Lines Technicians Work On
How Samsung Ice Makers and Freezers Work
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Heavy frost on the back wall or around the door
- Chest freezer exterior feels hot to the touch for a long time
- Compressor hums but will not start
What Gets Fixed on a Onalaska Ice Maker Call
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Onalaska and freezer repair in Onalaska.
Owner Care for Samsung Ice Makers
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Water line and fill tube replacement: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Refrigerant recharge (regassing): $200–$400 Source: HomeGuide - How much does freezer repair cost?
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Service call: $70–$120 per visit Source: Fixr - How much does it cost to repair a refrigerator?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- Whether the water dispenser still works
- Whether the ice maker is in the door, in the freezer or both
- Any light, code or message on the display
Around Onalaska
Most ice maker calls in Onalaska come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Texas has no separate appliance repair license; under the Plumbing License Law, appliance dealers and their employees may install and service appliances (other than water heaters) without a plumbing license when hooking up to existing openings with a code-approved appliance connector, while other gas or water piping work generally requires a plumbing license. Source: Plumbing License Law, Tex. Occ. Code ch. 1301, §1301.053 (Texas State Board of Plumbing Examiners)
In Texas, you can check a license with the Texas plumbing Public License Search or report a problem to the Texas Attorney General, Consumer Protection Division.
Hiring a Repair Company in Onalaska
- Is your company licensed where my state requires it, and insured?
- Can you give a written estimate before ordering parts?
- How often do you repair Samsung ice makers, including door-mounted ones?
Samsung Ice Maker & Freezer Repair FAQs: Onalaska, TX
Which Onalaska technicians work on Samsung?
Do you work for Samsung?
What causes heavy frost buildup?
Related Repair Pages for Onalaska
Samsung Ice Maker & Freezer Repair Near Onalaska
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.