Most Samsung ice maker and freezer repairs in New Braunfels involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. Below are independent repair companies serving New Braunfels, with those that mention Samsung first, then the nearest appliance repair companies.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Independent Samsung Ice Maker Technicians, New Braunfels TX
Within 30 miles of New Braunfels there are 40 appliance repair companies in our data. 7 of them are based in New Braunfels itself, and the rest are spread across San Marcos (9), Seguin (6), and Cibolo (5). Distances run up to about 17 miles. None of the repair companies near New Braunfels name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Appliance Repair New Braunfels TX is the nearest, roughly 0.6 miles from New Braunfels. Rated companies nearby average 4.5 stars across 32 businesses.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| With 4.5+ stars and at least 10 reviews | 18 |
|---|---|
| Name refrigeration work in their listing | 12 |
| Open on Saturdays (per listing) | 38 |
| Refrigerator repair in their categories | 12 |
| Distance to the three closest (mi) | 0.6, 0.8, 0.8 |
| Repair companies inside 30 miles | 60 |
Closest matches for New Braunfels: Mr. Appliance of Comal & Guadalupe (3.0 miles away, 4.8 stars from 1,033 reviews, lists Saturday hours); Appliance Guys (2.4 miles away, 4.9 stars from 127 reviews, lists Saturday hours); C&W Appliance Repair Service (13.9 miles away, based in San Marcos, 4.9 stars from 74 reviews, lists Saturday hours); Sears Appliance Repair (11.0 miles away, based in Seguin, 4.5 stars from 200 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Samsung ice makers come in several designs, including in-freezer ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and fridge-compartment (in-door) ice maker, and each one fails in its own way. On the freezer side, Samsung sells 4-Door Flex refrigerator, top-freezer refrigerator, bottom-freezer refrigerator, and French door refrigerator (bottom freezer).
Samsung Lines Technicians Work On
What Makes Samsung Ice Maker Repairs Different
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Common Samsung Ice Maker and Freezer Problems
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Chest freezer exterior feels hot to the touch for a long time
- Freezer is too cold and freezing everything solid
- Heavy frost on the back wall or around the door
What Gets Fixed on a New Braunfels Freezer Call
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in New Braunfels and freezer repair in New Braunfels.
Care Samsung Recommends
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Diagnostic fee (often credited toward the repair): $60–$100 per visit Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Any light, code or message on the display
- The brand, model and serial number from the label inside the fresh-food section
- The freezer temperature if you have a thermometer
Around New Braunfels
Most ice maker calls in New Braunfels come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Texas has no separate appliance repair license; under the Plumbing License Law, appliance dealers and their employees may install and service appliances (other than water heaters) without a plumbing license when hooking up to existing openings with a code-approved appliance connector, while other gas or water piping work generally requires a plumbing license. Source: Plumbing License Law, Tex. Occ. Code ch. 1301, §1301.053 (Texas State Board of Plumbing Examiners)
In Texas, you can check a license with the Texas plumbing Public License Search or report a problem to the Texas Attorney General, Consumer Protection Division.
Hiring a Repair Company in New Braunfels
- Is your company licensed where my state requires it, and insured?
- Do you also repair the water dispenser and supply line?
- Can you get the ice maker assembly or valve for my model quickly?
Samsung Ice Maker & Freezer Repair FAQs: New Braunfels, TX
Do you work for Samsung?
Why are my ice cubes small or hollow?
Why is there so much frost in my freezer?
Other Refrigeration Repair in New Braunfels
Samsung Ice Maker & Freezer Repair Near New Braunfels
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.