Most Samsung ice maker and freezer repairs in Donna involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. Below are independent repair companies serving Donna, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Ice Maker Technicians, Donna TX
Our data shows 40 appliance repair companies inside a 30-mile radius of Donna. 1 list an address in Donna, and other nearby bases include McAllen (24), Mission (4), and Pharr (3). The farthest listed company is about 21 miles out. Nearest on the list: Manjarrez Appliance & hvac, around 1.4 miles out. No company within 90 miles of Donna mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Rated companies nearby average 4.3 stars across 38 businesses.
Companies are shown by relevance and distance from Donna. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Mention freezers | 1 |
|---|---|
| Open on Saturdays (per listing) | 29 |
| Listed as refrigerator repair | 6 |
| Rated 4.5 stars or higher (10+ reviews) | 10 |
| Mention refrigerators, freezers or ice makers | 8 |
| Three nearest companies, miles away | 1.4, 4.0, 4.2 |
| Repair companies inside 30 miles | 49 |
The leading options for Donna are Sears Appliance Repair (4.2 miles away, based in Weslaco, 4.6 stars from 226 reviews, lists Saturday hours); Treviño Appliance - Sales, Service & Parts (8.7 miles away, based in Pharr, 4.7 stars from 232 reviews, lists Saturday hours); Treviño Appliance - Sales, Service & Parts (12.1 miles away, based in Edinburg, 4.4 stars from 104 reviews, lists Saturday hours); Sears Appliance Repair (11.2 miles away, based in McAllen, 4.4 stars from 290 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Samsung ice makers come in several designs, including fridge-compartment (in-door) ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and in-freezer ice maker, and each one fails in its own way. On the freezer side, Samsung sells convertible upright freezer, bottom-freezer refrigerator, top-freezer refrigerator, and 4-Door Flex refrigerator.
Know Your Samsung Ice Maker
How Samsung Ice Makers and Freezers Work
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- Water leaking from the ice maker or dispenser
- Small, hollow or misshapen cubes
- An ice maker light or error code on the display
What Gets Fixed on a Donna Ice Maker Call
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Donna and freezer repair in Donna.
Care Samsung Recommends
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Water dispenser repair: $170–$500 Source: Fixr - How much does it cost to repair a refrigerator?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Whether the water dispenser still works
- Whether the ice maker is in the door, in the freezer or both
- Any light, code or message on the display
Freezer and Ice Maker Notes for Donna, TX
Most ice maker calls in Donna come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Texas has no separate appliance repair license; under the Plumbing License Law, appliance dealers and their employees may install and service appliances (other than water heaters) without a plumbing license when hooking up to existing openings with a code-approved appliance connector, while other gas or water piping work generally requires a plumbing license. Source: Plumbing License Law, Tex. Occ. Code ch. 1301, §1301.053 (Texas State Board of Plumbing Examiners)
In Texas, you can check a license with the Texas plumbing Public License Search or report a problem to the Texas Attorney General, Consumer Protection Division.
Questions to Ask a Donna Repair Technician
- Can you get the ice maker assembly or valve for my model quickly?
- How often do you repair Samsung ice makers, including door-mounted ones?
- Can you give a written estimate before ordering parts?
Samsung Ice Maker & Freezer Repair FAQs: Donna, TX
Why is my ice maker making tiny cubes?
Is my Samsung ice maker worth repairing?
Which Donna technicians work on Samsung?
Other Refrigeration Repair in Donna
Samsung Ice Maker & Freezer Repair Near Donna
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.