Samsung owners in Madison usually want two things from a repair company: experience with the brand and quick access to parts. The Madison list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Ice Maker Technicians, Madison SD
Within 60 miles of Madison there are 14 appliance repair companies in our data. The rest are spread across Sioux Falls (10), Mitchell (2), and Brookings (1). Mr. Appliance of Brookings is the nearest, roughly 24.0 miles from Madison. No company within 90 miles of Madison mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Rated companies nearby average 4.6 stars across 14 businesses. Madison is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Companies are shown by relevance and distance from Madison. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Mention ice makers | 1 |
|---|---|
| Refrigerator repair in their categories | 5 |
| Rated 4.5 stars or higher (10+ reviews) | 6 |
| Listing Saturday hours | 9 |
| Distance to the three closest (mi) | 24.0, 33.7, 36.8 |
| Mention refrigerators, freezers or ice makers | 6 |
| Appliance repair companies in range (60 mi) | 14 |
First up for Madison: Mr. Appliance of Brookings (24.0 miles away, based in Brookings, 4.9 stars from 196 reviews, lists Saturday hours); Midtek Appliance Repair (39.2 miles away, based in Sioux Falls, 4.8 stars from 589 reviews); Mr. Appliance of Sioux Falls (38.2 miles away, based in Sioux Falls, 4.8 stars from 668 reviews); Jer's Commercial Appliance & Refrigeration Repair (37.6 miles away, based in Sioux Falls, 4.4 stars from 25 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Know which Samsung ice maker you have before you call: Samsung sells fridge-compartment (in-door) ice maker, in-freezer ice maker, and Dual Auto Ice Maker (cubed + Ice Bites). Freezer styles include 4-Door Flex refrigerator, bottom-freezer refrigerator, side-by-side refrigerator, and convertible upright freezer.
Samsung Lines Technicians Work On
What a Samsung Technician Deals With
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- Compressor hums but will not start
- Freezer runs constantly but stays warm
- Food is soft or ice cream will not stay firm
What Gets Fixed on a Madison Ice Maker Call
Compare with technicians who work on every brand: ice maker repair in Madison and freezer repair in Madison.
Keeping a Samsung Ice Maker and Freezer Running
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Fan replacement (evaporator or condenser): $100–$300 Source: HomeGuide - How much does freezer repair cost?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Diagnostic fee (often waived if the repair is approved): $60–$100 per visit Source: Thumbtack - Refrigerator repair cost
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- The brand, model and serial number from the label inside the fresh-food section
- Whether the water dispenser still works
- When the water filter was last changed
What Madison Owners Should Know
Most ice maker calls in Madison come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
The South Dakota Plumbing Commission issues Appliance Contractor and Appliance Installer licenses as plumbing specialty licenses; official pages reviewed did not spell out which appliance work they cover or whether repair alone requires one. Source: South Dakota Plumbing Commission - Licensing
In South Dakota, you can check a license with the South Dakota Plumbing Commission lists of licensees (specialty licensees, including appliance) or report a problem to the South Dakota Attorney General, Division of Consumer Protection.
Questions to Ask a Madison Repair Technician
- Is your company licensed where my state requires it, and insured?
- How often do you repair Samsung ice makers, including door-mounted ones?
- Can you get the ice maker assembly or valve for my model quickly?
Samsung Ice Maker & Freezer Repair FAQs: Madison, SD
Do you work for Samsung?
How do I find a technician who knows Samsung ice makers?
Is my Samsung ice maker worth repairing?
Other Refrigeration Repair in Madison
More Samsung Ice Maker & Freezer Repair Pages Nearby
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.