A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Piedmont
32 repair companies serve Piedmont from within 30 miles. The rest are spread across Greenville (10), Anderson (4), and Seneca (3). The farthest listed company is about 30 miles out. Sims Appliance Services is the nearest, roughly 6.8 miles from Piedmont. No company within 90 miles of Piedmont mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Across 32 rated companies, the average public rating is 4.2 stars.
Companies are shown by relevance and distance from Piedmont. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| With 4.5+ stars and at least 10 reviews | 14 |
|---|---|
| Three nearest companies, miles away | 6.8, 8.2, 8.7 |
| Repair companies inside 30 miles | 32 |
| Open on Saturdays (per listing) | 17 |
| Refrigerator repair in their categories | 11 |
| Mention refrigerators, freezers or ice makers | 11 |
First up for Piedmont: The Olde Homestead, Inc. (11.5 miles away, based in Greenville, 4.9 stars from 1,104 reviews); Mr. Appliance of Greater Greenville (12.7 miles away, based in Greenville, 4.8 stars from 1,221 reviews); Appliance GrandMasters (8.7 miles away, based in Greenville, 4.7 stars from 1,162 reviews, lists Saturday hours); Sears Appliance Repair (8.2 miles away, based in Greenville, 4.4 stars from 72 reviews, lists Saturday hours).
Samsung Ice and Freezer Features
What Makes Samsung Ice Maker Repairs Different
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
When to Call for Samsung Ice Maker Repair
- Ice maker or ice compartment frozen over
- Water leaking from the ice maker or dispenser
- An ice maker light or error code on the display
What an Ice Maker Technician Checks
More local options for any brand: ice maker repair in Piedmont and freezer repair in Piedmont.
Keeping a Samsung Ice Maker and Freezer Running
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Diagnostic fee (often deducted from the final bill): $50–$100 per visit Source: Fixr - How much does it cost to repair a freezer?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- When the water filter was last changed
- Any light, code or message on the display
- Whether the water dispenser still works
Local Notes for Piedmont
Most ice maker calls in Piedmont come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
South Carolina does not issue a license specific to appliance repair; mechanical work such as plumbing, heating, air conditioning and refrigeration is licensed by the Contractor's Licensing Board for commercial-scale jobs and by the Residential Builders Commission for residential HVAC and plumbing. Source: S.C. Code Title 40, Chapter 11 (Contractors), South Carolina Legislature
In South Carolina, you can check a license with the SC LLR License Lookup or report a problem to the South Carolina Department of Consumer Affairs.
Hiring a Repair Company in Piedmont
- What is the service call or diagnostic fee, and is it applied to the repair?
- Do you also repair the water dispenser and supply line?
- How often do you repair Samsung ice makers, including door-mounted ones?
Samsung Ice Maker & Freezer Repair FAQs: Piedmont, SC
Why are my ice cubes small or hollow?
Why is my Samsung refrigerator showing a code?
How do I reset my ice maker?
Do you repair Samsung standalone freezers too?
More Freezer and Ice Maker Repair in Piedmont, SC
Samsung Ice Maker & Freezer Repair Near Piedmont
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.