A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. The James Island list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Ice Maker Technicians, James Island SC
31 repair companies serve James Island from within 30 miles. The rest are spread across Charleston (11), Summerville (6), and North Charleston (5). Distances run up to about 24 miles. None of the repair companies near James Island name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. D & S Appliance Repair Services is the nearest, roughly 0.3 miles from James Island. Across 28 rated companies, the average public rating is 4.6 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Three nearest companies, miles away | 0.3, 1.0, 2.9 |
|---|---|
| Repair companies inside 30 miles | 31 |
| Listed as refrigerator repair | 11 |
| Name refrigeration work in their listing | 11 |
| Rated 4.5 stars or higher (10+ reviews) | 16 |
| Listing Saturday hours | 18 |
Closest matches for James Island: 911 Service Today (8.6 miles away, based in Charleston, 4.9 stars from 1,001 reviews, lists Saturday hours); Charleston Appliances and Repairs (10.8 miles away, based in North Charleston, 4.8 stars from 650 reviews, lists Saturday hours); Sears Appliance Repair (6.8 miles away, based in Charleston, 4.6 stars from 235 reviews, lists Saturday hours); Southern Fried Appliance Repair, LLC (6.8 miles away, based in Mt Pleasant, 4.8 stars from 88 reviews).
Which Samsung Ice Maker Do You Have?
Know which Samsung ice maker you have before you call: Samsung sells in-freezer ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and fridge-compartment (in-door) ice maker.
Know Your Samsung Ice Maker
How Samsung Ice Makers and Freezers Work
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Food is soft or ice cream will not stay firm
- Clicking, buzzing or a loud fan
- Heavy frost on the back wall or around the door
How an Ice Maker Service Call Usually Goes in James Island
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in James Island and freezer repair in James Island.
Keeping a Samsung Ice Maker and Freezer Running
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- The freezer temperature if you have a thermometer
- Whether the ice maker is in the door, in the freezer or both
- The brand, model and serial number from the label inside the fresh-food section
Local Notes for James Island
Most ice maker calls in James Island come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
South Carolina does not issue a license specific to appliance repair; mechanical work such as plumbing, heating, air conditioning and refrigeration is licensed by the Contractor's Licensing Board for commercial-scale jobs and by the Residential Builders Commission for residential HVAC and plumbing. Source: S.C. Code Title 40, Chapter 11 (Contractors), South Carolina Legislature
In South Carolina, you can check a license with the SC LLR License Lookup or report a problem to the South Carolina Department of Consumer Affairs.
Hiring a Repair Company in James Island
- Do you also repair the water dispenser and supply line?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Can you get the ice maker assembly or valve for my model quickly?
Samsung Ice Maker & Freezer Repair FAQs: James Island, SC
Is my Samsung ice maker worth repairing?
Why is my Samsung refrigerator showing a code?
How do I reset my ice maker?
More Freezer and Ice Maker Repair in James Island, SC
More Samsung Ice Maker & Freezer Repair Pages Nearby
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.