A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near Hartsville
Our data shows 40 appliance repair companies inside a 60-mile radius of Hartsville. 1 of them are based in Hartsville itself, and the rest are spread across Monroe (14), Sumter (5), and Florence (4). The farthest listed company is about 55 miles out. The closest is G E Appliance Services, about 9.3 miles away. 1 of them mentions Samsung in their listing or website. Across 35 rated companies, the average public rating is 4.5 stars. Hartsville is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Companies are shown by relevance and distance from Hartsville. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Distance to the three closest (mi) | 9.3, 19.9, 20.2 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 26 |
| Listing Saturday hours | 29 |
| Listed as refrigerator repair | 17 |
| Mention Samsung | 1 |
| Name refrigeration work in their listing | 18 |
| Companies within 60 miles | 60 |
At the top of the Hartsville list: Sears Appliance Repair (19.9 miles away, based in Florence, 4.5 stars from 211 reviews, lists Saturday hours); A1 Appliance Repair (26.0 miles away, based in Cheraw, 5.0 stars from 11 reviews); Bell's Appliance Parts & Repair Center (33.7 miles away, based in Sumter, 4.2 stars from 98 reviews); Bob's Appliance Sales & Services (36.5 miles away, based in Sumter, 4.4 stars from 41 reviews).
Know Your Samsung Ice Maker
What Makes Samsung Ice Maker Repairs Different
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
When to Call for Samsung Ice Maker Repair
- An ice maker light or error code on the display
- Ice tastes or smells off
- Water dispenser works but the ice maker does not
What an Ice Maker Technician Checks
Compare with technicians who work on every brand: ice maker repair in Hartsville and freezer repair in Hartsville.
Keeping a Samsung Ice Maker and Freezer Running
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Control board replacement: $300–$650 Source: Fixr - How much does it cost to repair a freezer?
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- Whether the ice maker is in the door, in the freezer or both
- Any light, code or message on the display
- The freezer temperature if you have a thermometer
What Hartsville Owners Should Know
Most ice maker calls in Hartsville come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
South Carolina does not issue a license specific to appliance repair; mechanical work such as plumbing, heating, air conditioning and refrigeration is licensed by the Contractor's Licensing Board for commercial-scale jobs and by the Residential Builders Commission for residential HVAC and plumbing. Source: S.C. Code Title 40, Chapter 11 (Contractors), South Carolina Legislature
In South Carolina, you can check a license with the SC LLR License Lookup or report a problem to the South Carolina Department of Consumer Affairs.
Before You Book in Hartsville
- Can you give a written estimate before ordering parts?
- Can you get the ice maker assembly or valve for my model quickly?
- Do you also repair the water dispenser and supply line?
Samsung Ice Maker & Freezer Repair FAQs: Hartsville, SC
What causes heavy frost buildup?
Which Hartsville technicians work on Samsung?
Do you work for Samsung?
Why is my Samsung refrigerator showing a code?
More Freezer and Ice Maker Repair in Hartsville, SC
More Samsung Ice Maker & Freezer Repair Pages Nearby
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Hartsville technician whether to look at water supply, cold air or the Samsung ice maker itself.