Most Samsung ice maker and freezer repairs in Willoughby involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Who Works on Samsung Ice Makers Near Willoughby
Our data shows 40 appliance repair companies inside a 30-mile radius of Willoughby. 1 of them are based in Willoughby itself, and other nearby bases include Cleveland (16), Mentor (3), and Eastlake (2). Heartland TV, & Appliance is the nearest, roughly 1.4 miles from Willoughby. No company within 90 miles of Willoughby mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Rated companies nearby average 4.5 stars across 35 businesses.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Open on Saturdays (per listing) | 37 |
|---|---|
| Mention refrigerators, freezers or ice makers | 11 |
| Distance to the three closest (mi) | 1.4, 1.9, 2.0 |
| Listed as refrigerator repair | 11 |
| Rated 4.5 stars or higher (10+ reviews) | 23 |
| Companies within 30 miles | 60 |
Closest matches for Willoughby: My Appliance Guy (2.4 miles away, based in Willowick, 4.9 stars from 340 reviews); Sears Appliance Repair (2.4 miles away, based in Mentor, 4.6 stars from 212 reviews, lists Saturday hours); G&L APPLIANCE REPAIR (7.0 miles away, based in Mentor, 5.0 stars from 97 reviews, lists Saturday hours); Sears Appliance Repair (8.4 miles away, based in Richmond Heights, 4.7 stars from 229 reviews, lists Saturday hours).
Samsung Lines Technicians Work On
What a Samsung Technician Deals With
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- No ice at all, or only a few cubes a day
- Water dispenser works but the ice maker does not
- Ice tastes or smells off
What Gets Fixed on a Willoughby Ice Maker Call
More local options for any brand: ice maker repair in Willoughby and freezer repair in Willoughby.
Care Samsung Recommends
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Water line and fill tube replacement: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Appliance repair labor: $50–$125 per hour Source: HomeGuide - How much does freezer repair cost?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Any light, code or message on the display
- When the water filter was last changed
- Whether the ice maker is in the door, in the freezer or both
Around Willoughby
Most ice maker calls in Willoughby come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Ohio has no state license for appliance repair; the Ohio Construction Industry Licensing Board licenses commercial contractors in plumbing, hydronics, refrigeration, HVAC and electrical, and residential contractor work is generally overseen locally. Source: Ohio Department of Commerce: OCILB Contractor Complaint Form
In Ohio, you can check a license with the Ohio Department of Commerce OCILB Company Licensee Lookup or report a problem to the Ohio Attorney General, Consumer Protection Section.
Before You Book in Willoughby
- Do you also repair the water dispenser and supply line?
- Can you give a written estimate before ordering parts?
- Is your company licensed where my state requires it, and insured?
Samsung Ice Maker & Freezer Repair FAQs: Willoughby, OH
Which Willoughby technicians work on Samsung?
Is there a reset button on my ice maker?
Should I repair or replace my Samsung refrigerator?
More Freezer and Ice Maker Repair in Willoughby, OH
Samsung Ice Maker & Freezer Repair in Nearby Cities
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Willoughby technician whether to look at water supply, cold air or the Samsung ice maker itself.