If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. Below are independent repair companies serving Eastlake, with those that mention Samsung first, then the nearest appliance repair companies.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Who Works on Samsung Ice Makers Near Eastlake
40 repair companies serve Eastlake from within 30 miles. 2 list an address in Eastlake, and the rest are spread across Cleveland (17), Mentor (3), and Painesville (2). None of the repair companies near Eastlake name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Grounded Repair- Appliance Specialists is the nearest, roughly 1.1 miles from Eastlake. The 35 rated companies in range average 4.5 stars.
Companies are shown by relevance and distance from Eastlake. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Companies within 30 miles | 60 |
|---|---|
| Listing Saturday hours | 37 |
| Rated 4.5 stars or higher (10+ reviews) | 23 |
| Listed as refrigerator repair | 11 |
| Name refrigeration work in their listing | 11 |
| Three nearest companies, miles away | 1.1, 1.6, 1.7 |
First up for Eastlake: My Appliance Guy (1.6 miles away, based in Willowick, 4.9 stars from 340 reviews); Sears Appliance Repair (3.6 miles away, based in Mentor, 4.6 stars from 212 reviews, lists Saturday hours); G&L APPLIANCE REPAIR (7.5 miles away, based in Mentor, 5.0 stars from 97 reviews, lists Saturday hours); Sears Appliance Repair (8.6 miles away, based in Richmond Heights, 4.7 stars from 229 reviews, lists Saturday hours).
Samsung Ice Makers and Freezers Technicians See
Samsung ice makers come in several designs, including in-freezer ice maker, fridge-compartment (in-door) ice maker, and Dual Auto Ice Maker (cubed + Ice Bites), and each one fails in its own way.
Know Your Samsung Ice Maker
How Samsung Ice Makers and Freezers Work
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- Water leaking from the ice maker or dispenser
- Ice tastes or smells off
- Ice maker or ice compartment frozen over
Inside a Freezer Repair Visit
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Eastlake and freezer repair in Eastlake.
Owner Care for Samsung Ice Makers
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Start relay replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Diagnostic fee (often deducted from the final bill): $50–$100 per visit Source: Fixr - How much does it cost to repair a freezer?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- Whether the ice maker is in the door, in the freezer or both
- When the water filter was last changed
- Whether the water dispenser still works
What Eastlake Owners Should Know
Most ice maker calls in Eastlake come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Ohio has no state license for appliance repair; the Ohio Construction Industry Licensing Board licenses commercial contractors in plumbing, hydronics, refrigeration, HVAC and electrical, and residential contractor work is generally overseen locally. Source: Ohio Department of Commerce: OCILB Contractor Complaint Form
In Ohio, you can check a license with the Ohio Department of Commerce OCILB Company Licensee Lookup or report a problem to the Ohio Attorney General, Consumer Protection Section.
Before You Book in Eastlake
- Is your company licensed where my state requires it, and insured?
- Do you also repair the water dispenser and supply line?
- What guarantee do you give on parts and labor?
Samsung Ice Maker & Freezer Repair FAQs: Eastlake, OH
Is my Samsung ice maker worth repairing?
How do I find a technician who knows Samsung ice makers?
Is there a reset button on my ice maker?
Why are my ice cubes small or hollow?
More Freezer and Ice Maker Repair in Eastlake, OH
Samsung Ice Maker & Freezer Repair in Nearby Cities
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.