If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Raton
We found 6 appliance repair companies within 77 miles of Raton. Other nearby bases include Ranchos De Taos (2), Colorado City (2), and Trinidad (1). Distances run up to about 77 miles. None of the repair companies near Raton name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The closest is Trinidad Appliance Repair, about 21.5 miles away. Rated companies nearby average 4.2 stars across 3 businesses. Because the nearest shops are farther out, ask each company whether Raton is inside its regular service area.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Refrigerator repair in their categories | 1 |
|---|---|
| Open on Saturdays (per listing) | 5 |
| Rated 4.5 stars or higher (10+ reviews) | 1 |
| Companies within 77 miles | 6 |
| Mention refrigerators, freezers or ice makers | 1 |
| Three nearest companies, miles away | 21.5, 72.5, 74.4 |
Closest matches for Raton: Trinidad Appliance Repair (21.5 miles away, based in Trinidad, 3.6 stars from 15 reviews, lists Saturday hours); Sears Appliance Repair (72.5 miles away, based in Taos, 4.3 stars from 13 reviews, lists Saturday hours); AC Appliance repair (74.9 miles away, based in Ranchos De Taos, 4.6 stars from 23 reviews, lists Saturday hours); NuTech Services LLC.. (74.4 miles away, based in Ranchos De Taos).
Samsung Ice Makers and Freezers Technicians See
Know which Samsung ice maker you have before you call: Samsung sells fridge-compartment (in-door) ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and in-freezer ice maker. On the freezer side, Samsung sells top-freezer refrigerator, side-by-side refrigerator, convertible upright freezer, and French door refrigerator (bottom freezer).
Samsung Ice and Freezer Features
What a Samsung Technician Deals With
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Compressor hums but will not start
- An error code or temperature alarm
- Water pooling under or inside the freezer
How an Ice Maker Service Call Usually Goes in Raton
Compare with technicians who work on every brand: ice maker repair in Raton and freezer repair in Raton.
Keeping a Samsung Ice Maker and Freezer Running
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Compressor replacement: $400–$800 Source: HomeGuide - How much does freezer repair cost?
- Control board replacement: $300–$650 Source: Fixr - How much does it cost to repair a freezer?
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- The freezer temperature if you have a thermometer
- Whether the ice maker is in the door, in the freezer or both
- Whether the water dispenser still works
What Raton Owners Should Know
Most ice maker calls in Raton come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
New Mexico has no appliance-repair-only license; installing, repairing and servicing natural gas piping and listed gas appliances falls under the Construction Industries Division's MM-2 natural gas fitting classification. Source: CID License Classifications and Scopes (City of Albuquerque)
In New Mexico, you can check a license with the NM Regulation and Licensing Department, Construction Industries: Verify a License or report a problem to the New Mexico Department of Justice (Attorney General), Consumer Protection.
How to Choose a Freezer and Ice Maker Technician Near Raton
- What guarantee do you give on parts and labor?
- Is your company licensed where my state requires it, and insured?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Ice Maker & Freezer Repair FAQs: Raton, NM
Is my Samsung ice maker worth repairing?
What causes heavy frost buildup?
Why is my ice maker making tiny cubes?
More Freezer and Ice Maker Repair in Raton, NM
Samsung Ice Maker & Freezer Repair in Nearby Cities
Write down any code or light your Samsung display shows and when it appears. It helps a Raton technician bring the right parts.