If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Samsung Ice Maker & Freezer Repair Near Bergenfield
Within 30 miles of Bergenfield there are 40 appliance repair companies in our data. 3 list an address in Bergenfield, and the rest are spread across Hackensack (6), Paramus (6), and Teaneck (3). Distances run up to about 5 miles. The closest is Appliance Repair Technologies Bergenfield, about 0.3 miles away. None of the companies within 30 miles mention Samsung by name, so we include matching companies from a longer drive plus the nearest appliance repair companies. The 33 rated companies in range average 4.7 stars.
Companies are shown by relevance and distance from Bergenfield. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Rated 4.5 stars or higher (10+ reviews) | 10 |
|---|---|
| Companies within 30 miles | 60 |
| Distance to the three closest (mi) | 0.3, 0.8, 0.9 |
| Listed as refrigerator repair | 12 |
| Mention refrigerators, freezers or ice makers | 12 |
| Listing Saturday hours | 40 |
First up for Bergenfield: FINE FIX by JC SERVICE LLC (SAMSUNG APPLIANCES SPECIALIST ) (77.1 miles away, based in Forked River, 4.9 stars from 237 reviews, lists Saturday hours); Sears Appliance Repair (3.0 miles away, based in Hackensack, 4.8 stars from 123 reviews, lists Saturday hours); Sequence 7 Appliance Repairs (3.3 miles away, based in Hackensack, 5.0 stars from 37 reviews, lists Saturday hours); Sears Appliance Repair (4.3 miles away, based in Paramus, 4.4 stars from 266 reviews, lists Saturday hours).
Samsung Ice Makers and Freezers Technicians See
Samsung ice makers come in several designs, including Dual Auto Ice Maker (cubed + Ice Bites), in-freezer ice maker, and fridge-compartment (in-door) ice maker, and each one fails in its own way. On the freezer side, Samsung sells convertible upright freezer, side-by-side refrigerator, top-freezer refrigerator, and bottom-freezer refrigerator.
Samsung Ice and Freezer Features
What a Samsung Technician Deals With
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Food is soft or ice cream will not stay firm
- An error code or temperature alarm
- Chest freezer exterior feels hot to the touch for a long time
Inside a Freezer Repair Visit
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Bergenfield and freezer repair in Bergenfield.
Owner Care for Samsung Ice Makers
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Appliance repair labor: $50–$125 per hour Source: HomeGuide - How much does freezer repair cost?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Any light, code or message on the display
- Whether the water dispenser still works
- The brand, model and serial number from the label inside the fresh-food section
What Bergenfield Owners Should Know
Most ice maker calls in Bergenfield come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
New Jersey has no license specific to appliance repair; plumbing work is reserved to state-licensed master plumbers, and gas piping work on the customer side of the meter falls under HVACR contractor licensing, both overseen by boards in the Division of Consumer Affairs. Source: NJ Division of Consumer Affairs: State Board of Examiners of Master Plumbers rule notice
In New Jersey, you can check a license with the New Jersey Division of Consumer Affairs License Verification System or report a problem to the New Jersey Division of Consumer Affairs.
Hiring a Repair Company in Bergenfield
- How often do you repair Samsung ice makers, including door-mounted ones?
- Do you also repair the water dispenser and supply line?
- Is your company licensed where my state requires it, and insured?
Samsung Ice Maker & Freezer Repair FAQs: Bergenfield, NJ
Why is my Samsung refrigerator showing a code?
Can the same technician fix my Samsung chest or upright freezer?
Is my Samsung ice maker worth repairing?
Related Repair Pages for Bergenfield
More Samsung Ice Maker & Freezer Repair Pages Nearby
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Bergenfield technician whether to look at water supply, cold air or the Samsung ice maker itself.