Most Samsung ice maker and freezer repairs in Hackensack involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. Below are independent repair companies serving Hackensack, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Ice Maker Technicians, Hackensack NJ
Within 30 miles of Hackensack there are 40 appliance repair companies in our data. 6 list an address in Hackensack, and the rest are spread across Paramus (5), Teaneck (3), and Palisades Park (3). Distances run up to about 4 miles. Hackensack Appliance Repair Tech is the nearest, roughly 0.2 miles from Hackensack. None of the companies within 30 miles mention Samsung by name, so we include matching companies from a longer drive plus the nearest appliance repair companies. The 34 rated companies in range average 4.6 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Repair companies inside 30 miles | 60 |
|---|---|
| Distance to the three closest (mi) | 0.2, 0.4, 0.4 |
| Listed as refrigerator repair | 12 |
| Rated 4.5 stars or higher (10+ reviews) | 13 |
| Mention refrigerators, freezers or ice makers | 12 |
| Listing Saturday hours | 39 |
First up for Hackensack: FINE FIX by JC SERVICE LLC (SAMSUNG APPLIANCES SPECIALIST ) (74.4 miles away, based in Forked River, 4.9 stars from 237 reviews, lists Saturday hours); Sears Appliance Repair (0.4 miles away, 4.8 stars from 123 reviews, lists Saturday hours); NJ APPLIANCETECH, LLC (3.8 miles away, based in Palisades Park, 5.0 stars from 88 reviews, lists Saturday hours); Sequence 7 Appliance Repairs (0.4 miles away, 5.0 stars from 37 reviews, lists Saturday hours).
Samsung Ice and Freezer Features
What a Samsung Technician Deals With
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
When to Call for Samsung Ice Maker Repair
- Ice maker or ice compartment frozen over
- Ice clumping in the bucket
- Ice will not dispense even though the bucket is full
What an Ice Maker Technician Checks
More local options for any brand: ice maker repair in Hackensack and freezer repair in Hackensack.
Care Samsung Recommends
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Service call: $45–$150 per visit Source: Fixr - How much does it cost to repair a freezer?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- The freezer temperature if you have a thermometer
- When the water filter was last changed
- Whether the ice maker is in the door, in the freezer or both
What Hackensack Owners Should Know
Most ice maker calls in Hackensack come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
New Jersey has no license specific to appliance repair; plumbing work is reserved to state-licensed master plumbers, and gas piping work on the customer side of the meter falls under HVACR contractor licensing, both overseen by boards in the Division of Consumer Affairs. Source: NJ Division of Consumer Affairs: State Board of Examiners of Master Plumbers rule notice
In New Jersey, you can check a license with the New Jersey Division of Consumer Affairs License Verification System or report a problem to the New Jersey Division of Consumer Affairs.
Hiring a Repair Company in Hackensack
- What is the service call or diagnostic fee, and is it applied to the repair?
- Do you also repair the water dispenser and supply line?
- Can you get the ice maker assembly or valve for my model quickly?
Samsung Ice Maker & Freezer Repair FAQs: Hackensack, NJ
Do you work for Samsung?
What causes heavy frost buildup?
Do you repair Samsung standalone freezers too?
Other Refrigeration Repair in Hackensack
Samsung Ice Maker & Freezer Repair in Nearby Cities
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.