If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. Below are independent repair companies serving Morganton, with those that mention Samsung first, then the nearest appliance repair companies.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Independent Samsung Ice Maker Technicians, Morganton NC
We found 14 appliance repair companies within 30 miles of Morganton. 2 of them are based in Morganton itself, and the rest are spread across Hickory (5), Marion (3), and Newton (2). The farthest listed company is about 30 miles out. The closest is Sears Appliance Repair, about 1.3 miles away. No company within 90 miles of Morganton mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Rated companies nearby average 4.6 stars across 14 businesses.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| With 4.5+ stars and at least 10 reviews | 7 |
|---|---|
| Three nearest companies, miles away | 1.3, 4.2, 16.8 |
| Repair companies inside 30 miles | 14 |
| Listing Saturday hours | 8 |
| Listed as refrigerator repair | 4 |
| Name refrigeration work in their listing | 4 |
The leading options for Morganton are Sears Appliance Repair (1.3 miles away, 4.6 stars from 117 reviews); Sears Appliance Repair (18.5 miles away, based in Marion, 4.6 stars from 71 reviews, lists Saturday hours); Sears Appliance Repair (22.3 miles away, based in Hickory, 4.5 stars from 157 reviews, lists Saturday hours); A1 Appliance Repair Hickory (18.2 miles away, based in Hickory, 5.0 stars from 29 reviews, lists Saturday hours).
Know Your Samsung Ice Maker
How Samsung Ice Makers and Freezers Work
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Water pooling under or inside the freezer
- Food is soft or ice cream will not stay firm
- Door or lid does not seal or pops back open
What Gets Fixed on a Morganton Freezer Call
More local options for any brand: ice maker repair in Morganton and freezer repair in Morganton.
Care Samsung Recommends
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Start relay replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Refrigerant recharge (regassing): $200–$400 Source: HomeGuide - How much does freezer repair cost?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Service call: $70–$120 per visit Source: Fixr - How much does it cost to repair a refrigerator?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Whether the ice maker is in the door, in the freezer or both
- Whether the water dispenser still works
- When the water filter was last changed
Freezer and Ice Maker Notes for Morganton, NC
Most ice maker calls in Morganton come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. § 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
Hiring a Repair Company in Morganton
- How often do you repair Samsung ice makers, including door-mounted ones?
- Can you get the ice maker assembly or valve for my model quickly?
- Can you give a written estimate before ordering parts?
Samsung Ice Maker & Freezer Repair FAQs: Morganton, NC
Should I repair or replace my Samsung refrigerator?
Is this Samsung customer service?
How do I find a technician who knows Samsung ice makers?
What causes heavy frost buildup?
Other Refrigeration Repair in Morganton
Samsung Ice Maker & Freezer Repair Near Morganton
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Morganton technician whether to look at water supply, cold air or the Samsung ice maker itself.