Most Samsung ice maker and freezer repairs in Elon involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Who Works on Samsung Ice Makers Near Elon
Our data shows 37 appliance repair companies inside a 30-mile radius of Elon. The rest are spread across Greensboro (14), High Point (9), and Burlington (5). Sears Appliance Repair is the nearest, roughly 2.0 miles from Elon. No company within 90 miles of Elon mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The 29 rated companies in range average 4.4 stars.
Companies are shown by relevance and distance from Elon. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| With 4.5+ stars and at least 10 reviews | 12 |
|---|---|
| Three nearest companies, miles away | 2.0, 2.8, 4.9 |
| Listing Saturday hours | 22 |
| Name refrigeration work in their listing | 6 |
| Listed as refrigerator repair | 5 |
| Repair companies inside 30 miles | 37 |
At the top of the Elon list: Sears Appliance Repair (2.0 miles away, based in Burlington, 4.4 stars from 186 reviews, lists Saturday hours); Sears Appliance Repair (18.2 miles away, based in Greensboro, 4.4 stars from 955 reviews, lists Saturday hours); Porterfield's Appliance Repair (12.6 miles away, based in Burlington, 4.6 stars from 30 reviews, lists Saturday hours); Edward's Appliance Service (12.1 miles away, based in Gibsonville, 4.8 stars from 24 reviews).
Samsung Ice and Freezer Designs
Samsung ice makers come in several designs, including fridge-compartment (in-door) ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and in-freezer ice maker, and each one fails in its own way. Freezer styles include bottom-freezer refrigerator, side-by-side refrigerator, 4-Door Flex refrigerator, and French door refrigerator (bottom freezer).
Know Your Samsung Ice Maker
What a Samsung Technician Deals With
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- Water leaking from the ice maker or dispenser
- An ice maker light or error code on the display
- Ice maker clicks or hums but does not fill
What Gets Fixed on a Elon Freezer Call
Compare with technicians who work on every brand: ice maker repair in Elon and freezer repair in Elon.
Keeping a Samsung Ice Maker and Freezer Running
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Compressor replacement: $400–$800 Source: HomeGuide - How much does freezer repair cost?
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Service call: $45–$150 per visit Source: Fixr - How much does it cost to repair a freezer?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- Whether the ice maker is in the door, in the freezer or both
- When the water filter was last changed
- The brand, model and serial number from the label inside the fresh-food section
Around Elon
Most ice maker calls in Elon come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. § 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
How to Choose a Freezer and Ice Maker Technician Near Elon
- Can you get the ice maker assembly or valve for my model quickly?
- What guarantee do you give on parts and labor?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Ice Maker & Freezer Repair FAQs: Elon, NC
Why are my ice cubes small or hollow?
What should I do about a Samsung error code?
How do I reset my ice maker?
How do I find a technician who knows Samsung ice makers?
More Freezer and Ice Maker Repair in Elon, NC
Samsung Ice Maker & Freezer Repair Near Elon
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Elon technician whether to look at water supply, cold air or the Samsung ice maker itself.