Samsung owners in Black Mountain usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Who Works on Samsung Ice Makers Near Black Mountain
We found 24 appliance repair companies within 30 miles of Black Mountain. Other nearby bases include Asheville (10), Hendersonville (5), and Marion (3). No company within 90 miles of Black Mountain mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Nearest on the list: DK Appliance Repair LLC, around 5.8 miles out. Across 24 rated companies, the average public rating is 4.5 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Distance to the three closest (mi) | 5.8, 8.6, 11.4 |
|---|---|
| Listing Saturday hours | 13 |
| Refrigerator repair in their categories | 4 |
| Name refrigeration work in their listing | 6 |
| Rated 4.5 stars or higher (10+ reviews) | 14 |
| Appliance repair companies in range (30 mi) | 24 |
The leading options for Black Mountain are Mr. Appliance of Asheville (15.5 miles away, based in Fletcher, 4.8 stars from 1,708 reviews, lists Saturday hours); Haywood Appliance - Asheville Showroom (12.9 miles away, based in Asheville, 4.6 stars from 268 reviews); Sears Appliance Repair (17.9 miles away, based in Marion, 4.6 stars from 71 reviews, lists Saturday hours); Sears Appliance Repair (11.4 miles away, based in Asheville, 4.5 stars from 193 reviews, lists Saturday hours).
Samsung Ice and Freezer Features
How Samsung Ice Makers and Freezers Work
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- Ice clumping in the bucket
- Water leaking from the ice maker or dispenser
- No ice at all, or only a few cubes a day
What Gets Fixed on a Black Mountain Freezer Call
Compare with technicians who work on every brand: ice maker repair in Black Mountain and freezer repair in Black Mountain.
Care Samsung Recommends
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Water line and fill tube replacement: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- When the water filter was last changed
- The freezer temperature if you have a thermometer
- Whether the ice maker is in the door, in the freezer or both
Freezer and Ice Maker Notes for Black Mountain, NC
Most ice maker calls in Black Mountain come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. § 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
Before You Book in Black Mountain
- Can you get the ice maker assembly or valve for my model quickly?
- Do you also repair the water dispenser and supply line?
- Is your company licensed where my state requires it, and insured?
Samsung Ice Maker & Freezer Repair FAQs: Black Mountain, NC
Do you repair Samsung standalone freezers too?
Why are my ice cubes small or hollow?
Is there a reset button on my ice maker?
Related Repair Pages for Black Mountain
More Samsung Ice Maker & Freezer Repair Pages Nearby
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.