Samsung owners in New Albany usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Who Works on Samsung Ice Makers Near New Albany
We found 19 appliance repair companies within 60 miles of New Albany. The rest are spread across Oxford (4), Ripley (3), and Collierville (3). The farthest listed company is about 56 miles out. The closest is Refrigeration Service, about 16.7 miles away. No company within 90 miles of New Albany mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The 18 rated companies in range average 4.5 stars. Because the nearest shops are farther out, ask each company whether New Albany is inside its regular service area.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Repair companies inside 60 miles | 19 |
|---|---|
| Name refrigeration work in their listing | 8 |
| Rated 4.5 stars or higher (10+ reviews) | 9 |
| Refrigerator repair in their categories | 7 |
| Distance to the three closest (mi) | 16.7, 17.0, 17.0 |
| Open on Saturdays (per listing) | 9 |
At the top of the New Albany list: Sears Appliance Repair (29.4 miles away, based in Oxford, 4.7 stars from 101 reviews, lists Saturday hours); Sears Appliance Repair (17.0 miles away, based in Ripley, 4.8 stars from 118 reviews, lists Saturday hours); Refrigeration Service (16.7 miles away, based in Pontotoc, 5.0 stars from 4 reviews, lists Saturday hours); S.I. Service Group (25.2 miles away, based in Tupelo, 4.9 stars from 22 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Samsung ice makers come in several designs, including fridge-compartment (in-door) ice maker, in-freezer ice maker, and Dual Auto Ice Maker (cubed + Ice Bites), and each one fails in its own way. On the freezer side, Samsung sells 4-Door Flex refrigerator, bottom-freezer refrigerator, French door refrigerator (bottom freezer), and convertible upright freezer.
Know Your Samsung Ice Maker
How Samsung Ice Makers and Freezers Work
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Samsung Symptoms and First Checks
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- Ice clumping in the bucket
- Small, hollow or misshapen cubes
- Ice will not dispense even though the bucket is full
What a Freezer Technician Checks
Compare with technicians who work on every brand: ice maker repair in New Albany and freezer repair in New Albany.
Owner Care for Samsung Ice Makers
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Water line and fill tube replacement: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Refrigerant recharge (regassing): $200–$400 Source: HomeGuide - How much does freezer repair cost?
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Whether the water dispenser still works
- Whether the ice maker is in the door, in the freezer or both
- The freezer temperature if you have a thermometer
What New Albany Owners Should Know
Most ice maker calls in New Albany come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Mississippi's State Board of Contractors has no appliance repair classification; it licenses mechanical, HVAC and plumbing contractors, with residential mechanical and plumbing subcontractors required to hold a license. Source: MSBOC: Classifications
In Mississippi, you can check a license with the MSBOC Check A License or report a problem to the Mississippi Attorney General's Office, Consumer Protection Division.
How to Choose a Freezer and Ice Maker Technician Near New Albany
- What guarantee do you give on parts and labor?
- What is the service call or diagnostic fee, and is it applied to the repair?
- Is your company licensed where my state requires it, and insured?
Samsung Ice Maker & Freezer Repair FAQs: New Albany, MS
Do you work for Samsung?
What causes heavy frost buildup?
Why is my ice maker making tiny cubes?
Do you repair Samsung standalone freezers too?
Related Repair Pages for New Albany
Samsung Ice Maker & Freezer Repair in Nearby Cities
Note whether the water dispenser still works and what temperature the freezer holds. It tells a New Albany technician whether to look at water supply, cold air or the Samsung ice maker itself.