A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Brookhaven
Our data shows 40 appliance repair companies inside a 60-mile radius of Brookhaven. 2 list an address in Brookhaven, and the rest are spread across Jackson (19), Brandon (5), and McComb (4). The farthest listed company is about 58 miles out. No company within 90 miles of Brookhaven mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Nearest on the list: Mr. Appliance of Brookhaven, around 0.4 miles out. The 37 rated companies in range average 4.7 stars. Because the nearest shops are farther out, ask each company whether Brookhaven is inside its regular service area.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| With 4.5+ stars and at least 10 reviews | 8 |
|---|---|
| Name refrigeration work in their listing | 4 |
| Three nearest companies, miles away | 0.4, 1.5, 23.0 |
| Listed as refrigerator repair | 2 |
| Appliance repair companies in range (60 mi) | 42 |
| Open on Saturdays (per listing) | 23 |
First up for Brookhaven: Total Mechanical Repair Services, LLC (1.5 miles away, 5.0 stars from 86 reviews, lists Saturday hours); Sears Appliance Repair (23.1 miles away, based in McComb, 4.6 stars from 128 reviews, lists Saturday hours); Mr. Appliance of Brookhaven (0.4 miles away, 3.9 stars from 33 reviews); Fixit Refrigeration & Appliance Inc (55.7 miles away, based in Brandon, 4.8 stars from 6 reviews).
Samsung Ice and Freezer Designs
Know which Samsung ice maker you have before you call: Samsung sells in-freezer ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and fridge-compartment (in-door) ice maker.
Know Your Samsung Ice Maker
How Samsung Ice Makers and Freezers Work
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- Water dispenser works but the ice maker does not
- Ice clumping in the bucket
- Ice maker or ice compartment frozen over
How a Freezer Service Call Usually Goes in Brookhaven
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Brookhaven and freezer repair in Brookhaven.
Keeping a Samsung Ice Maker and Freezer Running
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Refrigerant recharge (regassing): $200–$400 Source: HomeGuide - How much does freezer repair cost?
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- The brand, model and serial number from the label inside the fresh-food section
- Whether the water dispenser still works
- When the water filter was last changed
Local Notes for Brookhaven
Most ice maker calls in Brookhaven come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Mississippi's State Board of Contractors has no appliance repair classification; it licenses mechanical, HVAC and plumbing contractors, with residential mechanical and plumbing subcontractors required to hold a license. Source: MSBOC: Classifications
In Mississippi, you can check a license with the MSBOC Check A License or report a problem to the Mississippi Attorney General's Office, Consumer Protection Division.
Hiring a Repair Company in Brookhaven
- Do you also repair the water dispenser and supply line?
- How often do you repair Samsung ice makers, including door-mounted ones?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Ice Maker & Freezer Repair FAQs: Brookhaven, MS
How do I reset my ice maker?
Can the same technician fix my Samsung chest or upright freezer?
Is this Samsung customer service?
Why is there so much frost in my freezer?
Other Refrigeration Repair in Brookhaven
Samsung Ice Maker & Freezer Repair in Nearby Cities
Write down any code or light your Samsung display shows and when it appears. It helps a Brookhaven technician bring the right parts.