Samsung owners in St. John usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Ice Maker Technicians, St. John MO
40 repair companies serve St. John from within 30 miles. The rest are spread across St. Louis (22), Hazelwood (3), and Florissant (3). Distances run up to about 11 miles. Nearest on the list: StJohnApplianceepair, around 0.5 miles out. None of the repair companies near St. John name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Across 28 rated companies, the average public rating is 4.1 stars.
Companies are shown by relevance and distance from St. John. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Rated 4.5 stars or higher (10+ reviews) | 17 |
|---|---|
| Refrigerator repair in their categories | 13 |
| Repair companies inside 30 miles | 60 |
| Listing Saturday hours | 43 |
| Mention refrigerators, freezers or ice makers | 13 |
| Distance to the three closest (mi) | 0.5, 1.1, 1.4 |
First up for St. John: All American Appliance and HVAC Services (3.0 miles away, based in St. Louis, 4.7 stars from 2,771 reviews, lists Saturday hours); Sears Appliance Repair (6.3 miles away, based in Hazelwood, 4.4 stars from 302 reviews, lists Saturday hours); Hoffmann Brothers (6.3 miles away, based in Brentwood, 4.9 stars from 11,938 reviews, lists Saturday hours); P.A.C.E. Appliance Repair (10.2 miles away, based in St Charles, 4.9 stars from 423 reviews).
Which Samsung Ice Maker Do You Have?
Samsung ice makers come in several designs, including fridge-compartment (in-door) ice maker, in-freezer ice maker, and Dual Auto Ice Maker (cubed + Ice Bites), and each one fails in its own way.
Samsung Lines Technicians Work On
What a Samsung Technician Deals With
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Freezer is too cold and freezing everything solid
- Freezer runs constantly but stays warm
- Heavy frost on the back wall or around the door
Inside an Ice Maker Repair Visit
More local options for any brand: ice maker repair in St. John and freezer repair in St. John.
Owner Care for Samsung Ice Makers
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Control board replacement: $300–$650 Source: Fixr - How much does it cost to repair a freezer?
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Service call / diagnostic minimum (usually credited toward the repair): $70–$130 per visit Source: HomeGuide - How much does freezer repair cost?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Whether the water dispenser still works
- When the water filter was last changed
- The freezer temperature if you have a thermometer
Freezer and Ice Maker Notes for St. John, MO
Most ice maker calls in St. John come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Missouri, you can report a problem to the Missouri Attorney General's Office, Consumer Protection.
Questions to Ask a St. John Repair Technician
- What is the service call or diagnostic fee, and is it applied to the repair?
- Can you get the ice maker assembly or valve for my model quickly?
- What guarantee do you give on parts and labor?
Samsung Ice Maker & Freezer Repair FAQs: St. John, MO
Do you work for Samsung?
Why is there so much frost in my freezer?
Can the same technician fix my Samsung chest or upright freezer?
Why are my ice cubes small or hollow?
Related Repair Pages for St. John
Samsung Ice Maker & Freezer Repair in Nearby Cities
Write down any code or light your Samsung display shows and when it appears. It helps a St. John technician bring the right parts.