If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Independent Samsung Ice Maker Technicians, Ferguson MO
Our data shows 40 appliance repair companies inside a 30-mile radius of Ferguson. The rest are spread across St. Louis (21), Hazelwood (3), and Florissant (3). Nearest on the list: 1st Choice Appliance and HVAC Repairs, around 3.1 miles out. No company within 90 miles of Ferguson mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Across 27 rated companies, the average public rating is 4.0 stars.
Companies are shown by relevance and distance from Ferguson. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Repair companies inside 30 miles | 60 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 15 |
| Name refrigeration work in their listing | 14 |
| Distance to the three closest (mi) | 3.1, 3.2, 3.9 |
| Listing Saturday hours | 41 |
| Listed as refrigerator repair | 13 |
First up for Ferguson: All American Appliance and HVAC Services (5.8 miles away, based in St. Louis, 4.7 stars from 2,771 reviews, lists Saturday hours); Sears Appliance Repair (6.9 miles away, based in Hazelwood, 4.4 stars from 302 reviews, lists Saturday hours); Hoffmann Brothers (9.0 miles away, based in Brentwood, 4.9 stars from 11,938 reviews, lists Saturday hours); P.A.C.E. Appliance Repair (11.9 miles away, based in St Charles, 4.9 stars from 423 reviews).
Samsung Ice and Freezer Features
What Makes Samsung Ice Maker Repairs Different
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Chest freezer exterior feels hot to the touch for a long time
- Clicking, buzzing or a loud fan
- Freezer runs constantly but stays warm
How an Ice Maker Service Call Usually Goes in Ferguson
More local options for any brand: ice maker repair in Ferguson and freezer repair in Ferguson.
Owner Care for Samsung Ice Makers
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Compressor replacement: $400–$800 Source: HomeGuide - How much does freezer repair cost?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Diagnostic fee (often deducted from the final bill): $50–$100 per visit Source: Fixr - How much does it cost to repair a freezer?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- The freezer temperature if you have a thermometer
- Whether the water dispenser still works
- The brand, model and serial number from the label inside the fresh-food section
Local Notes for Ferguson
Most ice maker calls in Ferguson come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Missouri, you can report a problem to the Missouri Attorney General's Office, Consumer Protection.
Questions to Ask a Ferguson Repair Technician
- Is your company licensed where my state requires it, and insured?
- What guarantee do you give on parts and labor?
- Can you give a written estimate before ordering parts?
Samsung Ice Maker & Freezer Repair FAQs: Ferguson, MO
Can the same technician fix my Samsung chest or upright freezer?
How do I find a technician who knows Samsung ice makers?
How do I reset my ice maker?
Related Repair Pages for Ferguson
Samsung Ice Maker & Freezer Repair Near Ferguson
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.