If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Who Works on Samsung Ice Makers Near Richmond
Within 60 miles of Richmond there are 40 appliance repair companies in our data. 1 list an address in Richmond, and the rest are spread across Kansas City (15), Independence (6), and Lee's Summit (6). Distances run up to about 43 miles. Nearest on the list: Oliphant Appliance Service, around 0.9 miles out. 1 lists Samsung specifically. Rated companies nearby average 4.6 stars across 37 businesses. Because the nearest shops are farther out, ask each company whether Richmond is inside its regular service area.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| With 4.5+ stars and at least 10 reviews | 22 |
|---|---|
| Appliance repair companies in range (60 mi) | 60 |
| Three nearest companies, miles away | 0.9, 26.5, 26.6 |
| Mention Samsung | 1 |
| Name ice maker work | 1 |
| Listing Saturday hours | 39 |
| Name refrigeration work in their listing | 12 |
| Mention freezers | 1 |
| Refrigerator repair in their categories | 9 |
At the top of the Richmond list: Arrowhead Appliance Repair (27.3 miles away, based in Independence, 4.8 stars from 234 reviews, lists Saturday hours); Sears Appliance Repair (28.3 miles away, based in Independence, 4.5 stars from 909 reviews, lists Saturday hours); Able Appliance Repair (34.1 miles away, based in Kansas City, 4.9 stars from 4,981 reviews, lists Saturday hours); Mr. Appliance of Lee's Summit and Raymore (30.3 miles away, based in Lee's Summit, 4.8 stars from 214 reviews).
Know Your Samsung Ice Maker
What Makes Samsung Ice Maker Repairs Different
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- Ice will not dispense even though the bucket is full
- Water dispenser works but the ice maker does not
- Ice maker clicks or hums but does not fill
What a Freezer Technician Checks
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Richmond and freezer repair in Richmond.
Owner Care for Samsung Ice Makers
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Service call: $70–$120 per visit Source: Fixr - How much does it cost to repair a refrigerator?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- The brand, model and serial number from the label inside the fresh-food section
- Any light, code or message on the display
- When the water filter was last changed
Around Richmond
Most ice maker calls in Richmond come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Missouri, you can report a problem to the Missouri Attorney General's Office, Consumer Protection.
Hiring a Repair Company in Richmond
- How often do you repair Samsung ice makers, including door-mounted ones?
- What is the service call or diagnostic fee, and is it applied to the repair?
- Can you give a written estimate before ordering parts?
Samsung Ice Maker & Freezer Repair FAQs: Richmond, MO
How do I reset my ice maker?
Can the same technician fix my Samsung chest or upright freezer?
Do you work for Samsung?
More Freezer and Ice Maker Repair in Richmond, MO
Samsung Ice Maker & Freezer Repair in Nearby Cities
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Richmond technician whether to look at water supply, cold air or the Samsung ice maker itself.