If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. Below are independent repair companies serving Excelsior Springs, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Ice Maker Technicians, Excelsior Springs MO
Our data shows 25 appliance repair companies inside a 30-mile radius of Excelsior Springs. Other nearby bases include Kansas City (13), Independence (6), and Lee's Summit (2). 1 lists Samsung specifically. Oliphant Appliance Service is the nearest, roughly 15.7 miles from Excelsior Springs. Across 24 rated companies, the average public rating is 4.6 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Name freezer work | 1 |
|---|---|
| Listed as refrigerator repair | 6 |
| Distance to the three closest (mi) | 15.7, 16.8, 18.9 |
| Mention Samsung | 1 |
| Rated 4.5 stars or higher (10+ reviews) | 11 |
| Name ice maker work | 1 |
| Mention refrigerators, freezers or ice makers | 7 |
| Repair companies inside 30 miles | 25 |
| Listing Saturday hours | 18 |
The leading options for Excelsior Springs are Arrowhead Appliance Repair (22.3 miles away, based in Independence, 4.8 stars from 234 reviews, lists Saturday hours); Sears Appliance Repair (22.2 miles away, based in Independence, 4.5 stars from 909 reviews, lists Saturday hours); Able Appliance Repair (22.0 miles away, based in Kansas City, 4.9 stars from 4,981 reviews, lists Saturday hours); Eve Services (23.1 miles away, based in Riverside, 4.9 stars from 2,100 reviews).
Which Samsung Ice Maker Do You Have?
Samsung ice makers come in several designs, including Dual Auto Ice Maker (cubed + Ice Bites), in-freezer ice maker, and fridge-compartment (in-door) ice maker, and each one fails in its own way. Freezer styles include French door refrigerator (bottom freezer), convertible upright freezer, top-freezer refrigerator, and side-by-side refrigerator.
Samsung Ice and Freezer Features
What a Samsung Technician Deals With
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- Water pooling under or inside the freezer
- Door or lid does not seal or pops back open
- An error code or temperature alarm
How a Freezer Service Call Usually Goes in Excelsior Springs
More local options for any brand: ice maker repair in Excelsior Springs and freezer repair in Excelsior Springs.
Care Samsung Recommends
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Diagnostic fee (often credited toward the repair): $60–$100 per visit Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- The freezer temperature if you have a thermometer
- Any light, code or message on the display
- The brand, model and serial number from the label inside the fresh-food section
Around Excelsior Springs
Most ice maker calls in Excelsior Springs come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Missouri, you can report a problem to the Missouri Attorney General's Office, Consumer Protection.
Hiring a Repair Company in Excelsior Springs
- Can you get the ice maker assembly or valve for my model quickly?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Can you give a written estimate before ordering parts?
Samsung Ice Maker & Freezer Repair FAQs: Excelsior Springs, MO
What should I do about a Samsung error code?
Which Excelsior Springs technicians work on Samsung?
Is there a reset button on my ice maker?
Do you repair Samsung standalone freezers too?
Related Repair Pages for Excelsior Springs
Samsung Ice Maker & Freezer Repair in Nearby Cities
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.