A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. Below are independent repair companies serving Pacific, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Pacific
We found 40 appliance repair companies within 30 miles of Pacific. Other nearby bases include St. Louis (7), St Peters (5), and Ellisville (2). Nearest on the list: The Appliance Guys, around 6.7 miles out. No company within 90 miles of Pacific mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Rated companies nearby average 4.4 stars across 31 businesses.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| With 4.5+ stars and at least 10 reviews | 21 |
|---|---|
| Companies within 30 miles | 60 |
| Mention refrigerators, freezers or ice makers | 13 |
| Listed as refrigerator repair | 12 |
| Open on Saturdays (per listing) | 43 |
| Three nearest companies, miles away | 6.7, 7.8, 10.5 |
First up for Pacific: Mr. Appliance of Greater St. Louis (16.4 miles away, based in Ballwin, 4.8 stars from 1,345 reviews, lists Saturday hours); AAA Appliance Sales, Repair and Parts Center (22.3 miles away, based in St Peters, 4.7 stars from 2,275 reviews, lists Saturday hours); Crossroads Supply (22.0 miles away, based in Lake St Louis, 4.8 stars from 49 reviews); Hoffmann Brothers (24.5 miles away, based in Brentwood, 4.9 stars from 11,938 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Know which Samsung ice maker you have before you call: Samsung sells fridge-compartment (in-door) ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and in-freezer ice maker. On the freezer side, Samsung sells convertible upright freezer, bottom-freezer refrigerator, side-by-side refrigerator, and top-freezer refrigerator.
Know Your Samsung Ice Maker
What a Samsung Technician Deals With
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- Ice will not dispense even though the bucket is full
- Ice maker clicks or hums but does not fill
- Small, hollow or misshapen cubes
How a Freezer Service Call Usually Goes in Pacific
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Pacific and freezer repair in Pacific.
Owner Care for Samsung Ice Makers
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Start relay replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Whether the ice maker is in the door, in the freezer or both
- Any light, code or message on the display
- The brand, model and serial number from the label inside the fresh-food section
Freezer and Ice Maker Notes for Pacific, MO
Most ice maker calls in Pacific come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Missouri, you can report a problem to the Missouri Attorney General's Office, Consumer Protection.
How to Choose a Freezer and Ice Maker Technician Near Pacific
- What guarantee do you give on parts and labor?
- Is your company licensed where my state requires it, and insured?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Ice Maker & Freezer Repair FAQs: Pacific, MO
Can the same technician fix my Samsung chest or upright freezer?
Why are my ice cubes small or hollow?
Is this Samsung customer service?
How do I reset my ice maker?
Other Refrigeration Repair in Pacific
Samsung Ice Maker & Freezer Repair Near Pacific
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.