If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near Manchester
Within 30 miles of Manchester there are 40 appliance repair companies in our data. Other nearby bases include St. Louis (18), St Peters (3), and Ellisville (2). The farthest listed company is about 15 miles out. Mr. Appliance of Greater St. Louis is the nearest, roughly 1.3 miles from Manchester. None of the repair companies near Manchester name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The 30 rated companies in range average 4.3 stars.
Companies are shown by relevance and distance from Manchester. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Open on Saturdays (per listing) | 44 |
|---|---|
| Mention refrigerators, freezers or ice makers | 12 |
| Refrigerator repair in their categories | 11 |
| Three nearest companies, miles away | 1.3, 3.3, 4.0 |
| Repair companies inside 30 miles | 60 |
| Rated 4.5 stars or higher (10+ reviews) | 19 |
First up for Manchester: Mr. Appliance of Greater St. Louis (1.3 miles away, based in Ballwin, 4.8 stars from 1,345 reviews, lists Saturday hours); All American Appliance and HVAC Services (11.1 miles away, based in St. Louis, 4.7 stars from 2,771 reviews, lists Saturday hours); Hoffmann Brothers (9.4 miles away, based in Brentwood, 4.9 stars from 11,938 reviews, lists Saturday hours); Sears Appliance Repair (15.1 miles away, based in Hazelwood, 4.4 stars from 302 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Know which Samsung ice maker you have before you call: Samsung sells fridge-compartment (in-door) ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and in-freezer ice maker. On the freezer side, Samsung sells French door refrigerator (bottom freezer), side-by-side refrigerator, bottom-freezer refrigerator, and top-freezer refrigerator.
Samsung Ice and Freezer Features
How Samsung Ice Makers and Freezers Work
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
What Samsung Says to Check First
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- Ice clumping in the bucket
- Water leaking from the ice maker or dispenser
- Water dispenser works but the ice maker does not
What a Freezer Technician Checks
Compare with technicians who work on every brand: ice maker repair in Manchester and freezer repair in Manchester.
Owner Care for Samsung Ice Makers
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Diagnostic fee (often credited toward the repair): $60–$100 per visit Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Whether the ice maker is in the door, in the freezer or both
- The brand, model and serial number from the label inside the fresh-food section
- When the water filter was last changed
Around Manchester
Most ice maker calls in Manchester come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Missouri, you can report a problem to the Missouri Attorney General's Office, Consumer Protection.
How to Choose a Freezer and Ice Maker Technician Near Manchester
- How often do you repair Samsung ice makers, including door-mounted ones?
- Can you get the ice maker assembly or valve for my model quickly?
- Can you give a written estimate before ordering parts?
Samsung Ice Maker & Freezer Repair FAQs: Manchester, MO
Is this Samsung customer service?
Which Manchester technicians work on Samsung?
What should I do about a Samsung error code?
Other Refrigeration Repair in Manchester
Samsung Ice Maker & Freezer Repair in Nearby Cities
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Manchester technician whether to look at water supply, cold air or the Samsung ice maker itself.