A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. Below are independent repair companies serving Sunset Hills, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Sunset Hills
Within 30 miles of Sunset Hills there are 40 appliance repair companies in our data. The rest are spread across St. Louis (24), Affton (2), and Ellisville (2). The farthest listed company is about 15 miles out. Appliance-Mend.com LLC is the nearest, roughly 2.7 miles from Sunset Hills. None of the repair companies near Sunset Hills name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The 27 rated companies in range average 4.3 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Companies within 30 miles | 60 |
|---|---|
| Distance to the three closest (mi) | 2.7, 4.4, 4.7 |
| Name refrigeration work in their listing | 12 |
| Listed as refrigerator repair | 11 |
| Name freezer work | 1 |
| Open on Saturdays (per listing) | 43 |
| With 4.5+ stars and at least 10 reviews | 18 |
First up for Sunset Hills: Mr. Appliance of Greater St. Louis (6.3 miles away, based in Ballwin, 4.8 stars from 1,345 reviews, lists Saturday hours); All American Appliance and HVAC Services (10.5 miles away, based in St. Louis, 4.7 stars from 2,771 reviews, lists Saturday hours); Hoffmann Brothers (7.4 miles away, based in Brentwood, 4.9 stars from 11,938 reviews, lists Saturday hours); Hoffmann Brothers (10.3 miles away, based in St. Louis, 4.9 stars from 5,162 reviews, lists Saturday hours).
Samsung Ice and Freezer Features
What a Samsung Technician Deals With
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Compressor hums but will not start
- Heavy frost on the back wall or around the door
- Chest freezer exterior feels hot to the touch for a long time
What an Ice Maker Technician Checks
Compare with technicians who work on every brand: ice maker repair in Sunset Hills and freezer repair in Sunset Hills.
Owner Care for Samsung Ice Makers
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Water dispenser repair: $170–$500 Source: Fixr - How much does it cost to repair a refrigerator?
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Service call: $70–$120 per visit Source: Fixr - How much does it cost to repair a refrigerator?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- The brand, model and serial number from the label inside the fresh-food section
- When the water filter was last changed
- The freezer temperature if you have a thermometer
Freezer and Ice Maker Notes for Sunset Hills, MO
Most ice maker calls in Sunset Hills come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Missouri, you can report a problem to the Missouri Attorney General's Office, Consumer Protection.
Before You Book in Sunset Hills
- Do you also repair the water dispenser and supply line?
- Can you get the ice maker assembly or valve for my model quickly?
- Can you give a written estimate before ordering parts?
Samsung Ice Maker & Freezer Repair FAQs: Sunset Hills, MO
Is this Samsung customer service?
Is there a reset button on my ice maker?
What should I do about a Samsung error code?
Should I repair or replace my Samsung refrigerator?
Other Refrigeration Repair in Sunset Hills
More Samsung Ice Maker & Freezer Repair Pages Nearby
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.