If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. Below are independent repair companies serving Shorewood, with those that mention Samsung first, then the nearest appliance repair companies.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Samsung Ice Maker & Freezer Repair Near Shorewood
40 repair companies serve Shorewood from within 30 miles. Other nearby bases include Eden Prairie (5), Hopkins (5), and Minneapolis (5). The farthest listed company is about 16 miles out. No company within 90 miles of Shorewood mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The closest is Excelsior Appliance Sales & Service Inc, about 1.2 miles away. Rated companies nearby average 4.5 stars across 22 businesses.
Companies are shown by relevance and distance from Shorewood. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Distance to the three closest (mi) | 1.2, 2.2, 2.4 |
|---|---|
| Listing Saturday hours | 46 |
| Listed as refrigerator repair | 8 |
| Name refrigeration work in their listing | 9 |
| Appliance repair companies in range (30 mi) | 60 |
| Rated 4.5 stars or higher (10+ reviews) | 17 |
First up for Shorewood: AMA Appliance Service (8.1 miles away, based in Hopkins, 5.0 stars from 82 reviews); Sears Appliance Repair (8.8 miles away, based in Eden Prairie, 4.5 stars from 124 reviews, lists Saturday hours); Twin Cities Appliance Service Center Inc (8.5 miles away, based in Hopkins, 4.9 stars from 1,837 reviews); Sears Appliance Repair (8.8 miles away, based in Minnetonka, 4.4 stars from 217 reviews, lists Saturday hours).
Samsung Ice Makers and Freezers Technicians See
Samsung ice makers come in several designs, including in-freezer ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and fridge-compartment (in-door) ice maker, and each one fails in its own way. Freezer styles include 4-Door Flex refrigerator, side-by-side refrigerator, convertible upright freezer, and bottom-freezer refrigerator.
Samsung Ice and Freezer Features
What a Samsung Technician Deals With
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Water pooling under or inside the freezer
- An error code or temperature alarm
- Heavy frost on the back wall or around the door
What Gets Fixed on a Shorewood Freezer Call
More local options for any brand: ice maker repair in Shorewood and freezer repair in Shorewood.
Owner Care for Samsung Ice Makers
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Compressor replacement: $400–$800 Source: HomeGuide - How much does freezer repair cost?
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Fan replacement (evaporator or condenser): $100–$300 Source: HomeGuide - How much does freezer repair cost?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Diagnostic fee (often waived if the repair is approved): $60–$100 per visit Source: Thumbtack - Refrigerator repair cost
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Any light, code or message on the display
- The freezer temperature if you have a thermometer
- Whether the water dispenser still works
Around Shorewood
Most ice maker calls in Shorewood come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Minnesota has no state license for mechanical contractors or their workers; businesses contracting for gas, heating, cooling or refrigeration work file a mechanical contractor bond with the Department of Labor and Industry, and some cities require their own licenses or competency cards. Source: DLI: Mechanical contractor bond requirements
In Minnesota, you can check a license with the DLI License and Registration Lookup or report a problem to the Minnesota Attorney General's Office, Consumer Assistance.
How to Choose a Freezer and Ice Maker Technician Near Shorewood
- Is your company licensed where my state requires it, and insured?
- Can you get the ice maker assembly or valve for my model quickly?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Ice Maker & Freezer Repair FAQs: Shorewood, MN
Why is there so much frost in my freezer?
Why is my Samsung refrigerator showing a code?
Do you repair Samsung standalone freezers too?
Related Repair Pages for Shorewood
More Samsung Ice Maker & Freezer Repair Pages Nearby
Write down any code or light your Samsung display shows and when it appears. It helps a Shorewood technician bring the right parts.