A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. The New Hope list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near New Hope
40 repair companies serve New Hope from within 30 miles. The rest are spread across Minneapolis (12), Hopkins (5), and Plymouth (4). Nearest on the list: Monarch Appliance Repair, around 1.0 miles out. None of the repair companies near New Hope name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Across 23 rated companies, the average public rating is 4.4 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Repair companies inside 30 miles | 60 |
|---|---|
| Open on Saturdays (per listing) | 45 |
| Distance to the three closest (mi) | 1.0, 1.3, 3.3 |
| Rated 4.5 stars or higher (10+ reviews) | 21 |
| Listed as refrigerator repair | 10 |
| Mention refrigerators, freezers or ice makers | 10 |
First up for New Hope: AMA Appliance Service (8.1 miles away, based in Hopkins, 5.0 stars from 82 reviews); Omega Force Appliance Repair (7.9 miles away, based in Fridley, 4.7 stars from 105 reviews, lists Saturday hours); Twin Cities Appliance Service Center Inc (8.6 miles away, based in Hopkins, 4.9 stars from 1,837 reviews); Appliance Repair Inc. (11.1 miles away, based in Anoka, 3.9 stars from 199 reviews).
Which Samsung Ice Maker Do You Have?
Samsung ice makers come in several designs, including Dual Auto Ice Maker (cubed + Ice Bites), fridge-compartment (in-door) ice maker, and in-freezer ice maker, and each one fails in its own way. Freezer styles include French door refrigerator (bottom freezer), convertible upright freezer, side-by-side refrigerator, and 4-Door Flex refrigerator.
Know Your Samsung Ice Maker
What Makes Samsung Ice Maker Repairs Different
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- Chest freezer exterior feels hot to the touch for a long time
- Freezer runs constantly but stays warm
- Water pooling under or inside the freezer
What an Ice Maker Technician Checks
More local options for any brand: ice maker repair in New Hope and freezer repair in New Hope.
Owner Care for Samsung Ice Makers
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Diagnostic fee (often credited toward the repair): $60–$100 per visit Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- The brand, model and serial number from the label inside the fresh-food section
- Any light, code or message on the display
- The freezer temperature if you have a thermometer
Local Notes for New Hope
Most ice maker calls in New Hope come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Minnesota has no state license for mechanical contractors or their workers; businesses contracting for gas, heating, cooling or refrigeration work file a mechanical contractor bond with the Department of Labor and Industry, and some cities require their own licenses or competency cards. Source: DLI: Mechanical contractor bond requirements
In Minnesota, you can check a license with the DLI License and Registration Lookup or report a problem to the Minnesota Attorney General's Office, Consumer Assistance.
How to Choose a Freezer and Ice Maker Technician Near New Hope
- What is the service call or diagnostic fee, and is it applied to the repair?
- Is your company licensed where my state requires it, and insured?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
Samsung Ice Maker & Freezer Repair FAQs: New Hope, MN
Is this Samsung customer service?
How do I find a technician who knows Samsung ice makers?
Why is my ice maker making tiny cubes?
Do you repair Samsung standalone freezers too?
Related Repair Pages for New Hope
More Samsung Ice Maker & Freezer Repair Pages Nearby
Note whether the water dispenser still works and what temperature the freezer holds. It tells a New Hope technician whether to look at water supply, cold air or the Samsung ice maker itself.