A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near Rochester Hills
Within 30 miles of Rochester Hills there are 40 appliance repair companies in our data. 1 of them are based in Rochester Hills itself, and other nearby bases include Waterford Township (6), Madison Heights (4), and Clinton Township (4). None of the repair companies near Rochester Hills name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The closest is Higher Standards Appliance Repair, about 1.4 miles away. Rated companies nearby average 4.2 stars across 37 businesses.
Companies are shown by relevance and distance from Rochester Hills. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| With 4.5+ stars and at least 10 reviews | 24 |
|---|---|
| Distance to the three closest (mi) | 1.4, 1.5, 2.2 |
| Listed as refrigerator repair | 20 |
| Open on Saturdays (per listing) | 38 |
| Mention refrigerators, freezers or ice makers | 21 |
| Companies within 30 miles | 60 |
First up for Rochester Hills: Mr. Appliance of Waterford (11.4 miles away, based in Waterford Township, 4.7 stars from 348 reviews); Detroit Appliance (14.1 miles away, based in Fraser, 4.8 stars from 1,139 reviews, lists Saturday hours); Conner's Repair (13.1 miles away, based in Madison Heights, 4.7 stars from 227 reviews, lists Saturday hours); Sears Appliance Repair (6.1 miles away, based in Shelby Township, 4.6 stars from 211 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Know which Samsung ice maker you have before you call: Samsung sells fridge-compartment (in-door) ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and in-freezer ice maker. Freezer styles include top-freezer refrigerator, side-by-side refrigerator, bottom-freezer refrigerator, and French door refrigerator (bottom freezer).
Know Your Samsung Ice Maker
What Makes Samsung Ice Maker Repairs Different
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Heavy frost on the back wall or around the door
- Food is soft or ice cream will not stay firm
- Freezer runs constantly but stays warm
What a Freezer Technician Checks
More local options for any brand: ice maker repair in Rochester Hills and freezer repair in Rochester Hills.
Care Samsung Recommends
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Water dispenser repair: $170–$500 Source: Fixr - How much does it cost to repair a refrigerator?
- Water line and fill tube replacement: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Service call: $45–$150 per visit Source: Fixr - How much does it cost to repair a freezer?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Whether the water dispenser still works
- The brand, model and serial number from the label inside the fresh-food section
- The freezer temperature if you have a thermometer
Around Rochester Hills
Most ice maker calls in Rochester Hills come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Michigan's licensing lists no separate appliance repair license; gas, heating and refrigeration service work is licensed by work classification under the state mechanical contractor license. Source: LARA: Mechanical Examination, Licensing/Registration & Application Information
In Michigan, you can check a license with the LARA Find / Verify a BCC Licensed Professional or Business or report a problem to the Michigan Department of Attorney General, Consumer Protection.
Before You Book in Rochester Hills
- What guarantee do you give on parts and labor?
- Can you give a written estimate before ordering parts?
- Can you get the ice maker assembly or valve for my model quickly?
Samsung Ice Maker & Freezer Repair FAQs: Rochester Hills, MI
How do I find a technician who knows Samsung ice makers?
Should I repair or replace my Samsung refrigerator?
Why is my Samsung refrigerator showing a code?
What causes heavy frost buildup?
More Freezer and Ice Maker Repair in Rochester Hills, MI
Samsung Ice Maker & Freezer Repair in Nearby Cities
Write down any code or light your Samsung display shows and when it appears. It helps a Rochester Hills technician bring the right parts.