Samsung owners in Forest Hills usually want two things from a repair company: experience with the brand and quick access to parts. Below are independent repair companies serving Forest Hills, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near Forest Hills
Within 30 miles of Forest Hills there are 33 appliance repair companies in our data. Other nearby bases include Grand Rapids (8), Grandville (3), and Wyoming (2). Distances run up to about 30 miles. None of the repair companies near Forest Hills name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Appliance Repair is the nearest, roughly 5.4 miles from Forest Hills. The 32 rated companies in range average 4.4 stars.
Companies are shown by relevance and distance from Forest Hills. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Listed as refrigerator repair | 9 |
|---|---|
| With 4.5+ stars and at least 10 reviews | 14 |
| Companies within 30 miles | 33 |
| Open on Saturdays (per listing) | 18 |
| Name freezer work | 1 |
| Mention refrigerators, freezers or ice makers | 10 |
| Distance to the three closest (mi) | 5.4, 5.9, 6.4 |
First up for Forest Hills: Sears Appliance Repair (5.9 miles away, based in Grand Rapids, 4.6 stars from 269 reviews, lists Saturday hours); Toro's Refrigeration Heating & Cooling (9.9 miles away, based in Grand Rapids, 4.9 stars from 33 reviews, lists Saturday hours); Big Lake Appliance Service (23.1 miles away, based in Conklin, 4.8 stars from 237 reviews); Sears Appliance Repair (14.4 miles away, based in Grandville, 4.3 stars from 492 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Samsung ice makers come in several designs, including fridge-compartment (in-door) ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and in-freezer ice maker, and each one fails in its own way. On the freezer side, Samsung sells side-by-side refrigerator, French door refrigerator (bottom freezer), top-freezer refrigerator, and bottom-freezer refrigerator.
Samsung Lines Technicians Work On
What a Samsung Technician Deals With
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Freezer is too cold and freezing everything solid
- Clicking, buzzing or a loud fan
- Water pooling under or inside the freezer
Inside a Freezer Repair Visit
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Forest Hills and freezer repair in Forest Hills.
Care Samsung Recommends
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Diagnostic fee (often waived if the repair is approved): $60–$100 per visit Source: Thumbtack - Refrigerator repair cost
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- The freezer temperature if you have a thermometer
- The brand, model and serial number from the label inside the fresh-food section
- Whether the water dispenser still works
What Forest Hills Owners Should Know
Most ice maker calls in Forest Hills come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Michigan's licensing lists no separate appliance repair license; gas, heating and refrigeration service work is licensed by work classification under the state mechanical contractor license. Source: LARA: Mechanical Examination, Licensing/Registration & Application Information
In Michigan, you can check a license with the LARA Find / Verify a BCC Licensed Professional or Business or report a problem to the Michigan Department of Attorney General, Consumer Protection.
Before You Book in Forest Hills
- What guarantee do you give on parts and labor?
- Can you give a written estimate before ordering parts?
- How often do you repair Samsung ice makers, including door-mounted ones?
Samsung Ice Maker & Freezer Repair FAQs: Forest Hills, MI
Do you repair Samsung standalone freezers too?
Why are my ice cubes small or hollow?
How do I find a technician who knows Samsung ice makers?
Other Refrigeration Repair in Forest Hills
Samsung Ice Maker & Freezer Repair Near Forest Hills
Write down any code or light your Samsung display shows and when it appears. It helps a Forest Hills technician bring the right parts.