A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. The Burton list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near Burton
We found 32 appliance repair companies within 30 miles of Burton. 2 list an address in Burton, and the rest are spread across Waterford Township (6), Flint (4), and Clio (2). The farthest listed company is about 30 miles out. Nearest on the list: Eddie's Fast Appliance Repair, around 2.0 miles out. None of the repair companies near Burton name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The 31 rated companies in range average 4.2 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Rated 4.5 stars or higher (10+ reviews) | 18 |
|---|---|
| Mention refrigerators, freezers or ice makers | 12 |
| Listing Saturday hours | 15 |
| Appliance repair companies in range (30 mi) | 32 |
| Refrigerator repair in their categories | 11 |
| Distance to the three closest (mi) | 2.0, 2.0, 2.5 |
At the top of the Burton list: Michigan Appliance Repair (25.6 miles away, based in Hartland, 4.8 stars from 863 reviews, lists Saturday hours); Mr. Appliance of Waterford (24.4 miles away, based in Waterford Township, 4.7 stars from 348 reviews); Sears Appliance Repair (14.6 miles away, based in Clio, 4.3 stars from 74 reviews, lists Saturday hours); Sears Appliance Repair (7.9 miles away, based in Flint, 4.6 stars from 152 reviews, lists Saturday hours).
Samsung Ice and Freezer Features
What a Samsung Technician Deals With
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Chest freezer exterior feels hot to the touch for a long time
- Compressor hums but will not start
- Freezer is too cold and freezing everything solid
What a Freezer Technician Checks
Compare with technicians who work on every brand: ice maker repair in Burton and freezer repair in Burton.
Care Samsung Recommends
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Diagnostic fee (often credited toward the repair): $60–$100 per visit Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Whether the ice maker is in the door, in the freezer or both
- When the water filter was last changed
- Any light, code or message on the display
Around Burton
Most ice maker calls in Burton come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Michigan's licensing lists no separate appliance repair license; gas, heating and refrigeration service work is licensed by work classification under the state mechanical contractor license. Source: LARA: Mechanical Examination, Licensing/Registration & Application Information
In Michigan, you can check a license with the LARA Find / Verify a BCC Licensed Professional or Business or report a problem to the Michigan Department of Attorney General, Consumer Protection.
Hiring a Repair Company in Burton
- How often do you repair Samsung ice makers, including door-mounted ones?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Can you give a written estimate before ordering parts?
Samsung Ice Maker & Freezer Repair FAQs: Burton, MI
Why is my ice maker making tiny cubes?
Is this Samsung customer service?
Why is there so much frost in my freezer?
Other Refrigeration Repair in Burton
Samsung Ice Maker & Freezer Repair in Nearby Cities
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Burton technician whether to look at water supply, cold air or the Samsung ice maker itself.