If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. The Potomac list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near Potomac
Our data shows 40 appliance repair companies inside a 30-mile radius of Potomac. 1 list an address in Potomac, and other nearby bases include Bethesda (13), Rockville (10), and McLean (4). The farthest listed company is about 7 miles out. Nearest on the list: Elite Potomac Appliance Repair, around 0.9 miles out. None of the repair companies near Potomac name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The 30 rated companies in range average 4.9 stars.
Companies are shown by relevance and distance from Potomac. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Refrigerator repair in their categories | 7 |
|---|---|
| Name refrigeration work in their listing | 7 |
| With 4.5+ stars and at least 10 reviews | 13 |
| Distance to the three closest (mi) | 0.9, 2.4, 2.7 |
| Appliance repair companies in range (30 mi) | 60 |
| Open on Saturdays (per listing) | 42 |
At the top of the Potomac list: ABV Appliance Repair (5.3 miles away, based in Bethesda, 4.8 stars from 542 reviews, lists Saturday hours); FUSE Service Appliance Repair (5.5 miles away, based in North Bethesda, 4.9 stars from 363 reviews, lists Saturday hours); InterTech Appliance Repair (4.8 miles away, based in Bethesda, 4.9 stars from 120 reviews, lists Saturday hours); Sears Appliance Repair (2.7 miles away, based in Bethesda, 4.5 stars from 602 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Samsung ice makers come in several designs, including in-freezer ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and fridge-compartment (in-door) ice maker, and each one fails in its own way. On the freezer side, Samsung sells 4-Door Flex refrigerator, convertible upright freezer, top-freezer refrigerator, and side-by-side refrigerator.
Samsung Lines Technicians Work On
What Makes Samsung Ice Maker Repairs Different
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- An ice maker light or error code on the display
- Ice will not dispense even though the bucket is full
- Ice clumping in the bucket
What an Ice Maker Technician Checks
Compare with technicians who work on every brand: ice maker repair in Potomac and freezer repair in Potomac.
Keeping a Samsung Ice Maker and Freezer Running
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Compressor replacement: $400–$800 Source: HomeGuide - How much does freezer repair cost?
- Refrigerant recharge (regassing): $200–$400 Source: HomeGuide - How much does freezer repair cost?
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Fan replacement (evaporator or condenser): $100–$300 Source: HomeGuide - How much does freezer repair cost?
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- Whether the water dispenser still works
- The brand, model and serial number from the label inside the fresh-food section
- The freezer temperature if you have a thermometer
Around Potomac
Most ice maker calls in Potomac come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Maryland does not issue a separate appliance repair license; the Maryland Board of Plumbing licenses plumbers, natural gas fitters and propane gas fitters, whose trades cover gas connections. Source: License Requirements - Maryland Board of Plumbing (Maryland Department of Labor)
In Maryland, you can check a license with the Maryland Department of Labor occupational license search (Board of Plumbing) or report a problem to the Maryland Attorney General, Consumer Protection Division.
Hiring a Repair Company in Potomac
- What guarantee do you give on parts and labor?
- Can you get the ice maker assembly or valve for my model quickly?
- How often do you repair Samsung ice makers, including door-mounted ones?
Samsung Ice Maker & Freezer Repair FAQs: Potomac, MD
Which Potomac technicians work on Samsung?
Why are my ice cubes small or hollow?
Do you repair Samsung standalone freezers too?
Related Repair Pages for Potomac
Samsung Ice Maker & Freezer Repair Near Potomac
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Potomac technician whether to look at water supply, cold air or the Samsung ice maker itself.