If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Hagerstown
Within 30 miles of Hagerstown there are 25 appliance repair companies in our data. 4 of them are based in Hagerstown itself, and other nearby bases include Frederick (8), Thurmont (2), and Chambersburg (2). The closest is A+ Appliance Repair, LLC, about 1.2 miles away. None of the repair companies near Hagerstown name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The 23 rated companies in range average 4.1 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Mention refrigerators, freezers or ice makers | 7 |
|---|---|
| Listing Saturday hours | 13 |
| Refrigerator repair in their categories | 7 |
| Three nearest companies, miles away | 1.2, 2.8, 4.6 |
| Companies within 30 miles | 25 |
| With 4.5+ stars and at least 10 reviews | 11 |
Closest matches for Hagerstown: Mr. Appliance of Frederick County (23.9 miles away, based in Frederick, 4.7 stars from 514 reviews, lists Saturday hours); Sears Appliance Repair (19.3 miles away, based in Chambersburg, 4.6 stars from 72 reviews, lists Saturday hours); Sears Appliance Repair (24.5 miles away, based in Frederick, 4.3 stars from 715 reviews, lists Saturday hours); Sears Appliance Repair (2.8 miles away, 4.3 stars from 282 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Know which Samsung ice maker you have before you call: Samsung sells Dual Auto Ice Maker (cubed + Ice Bites), fridge-compartment (in-door) ice maker, and in-freezer ice maker. Freezer styles include top-freezer refrigerator, 4-Door Flex refrigerator, side-by-side refrigerator, and bottom-freezer refrigerator.
Samsung Lines Technicians Work On
What a Samsung Technician Deals With
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- Clicking, buzzing or a loud fan
- Freezer runs constantly but stays warm
- Food is soft or ice cream will not stay firm
What an Ice Maker Technician Checks
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Hagerstown and freezer repair in Hagerstown.
Owner Care for Samsung Ice Makers
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Start relay replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Appliance repair labor: $50–$125 per hour Source: HomeGuide - How much does freezer repair cost?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Whether the ice maker is in the door, in the freezer or both
- The freezer temperature if you have a thermometer
- Whether the water dispenser still works
What Hagerstown Owners Should Know
Most ice maker calls in Hagerstown come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Maryland does not issue a separate appliance repair license; the Maryland Board of Plumbing licenses plumbers, natural gas fitters and propane gas fitters, whose trades cover gas connections. Source: License Requirements - Maryland Board of Plumbing (Maryland Department of Labor)
In Maryland, you can check a license with the Maryland Department of Labor occupational license search (Board of Plumbing) or report a problem to the Maryland Attorney General, Consumer Protection Division.
Before You Book in Hagerstown
- Is your company licensed where my state requires it, and insured?
- What is the service call or diagnostic fee, and is it applied to the repair?
- What guarantee do you give on parts and labor?
Samsung Ice Maker & Freezer Repair FAQs: Hagerstown, MD
What should I do about a Samsung error code?
Can the same technician fix my Samsung chest or upright freezer?
Is there a reset button on my ice maker?
Should I repair or replace my Samsung refrigerator?
Related Repair Pages for Hagerstown
Samsung Ice Maker & Freezer Repair Near Hagerstown
Write down any code or light your Samsung display shows and when it appears. It helps a Hagerstown technician bring the right parts.