Most Samsung ice maker and freezer repairs in Lutherville involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Lutherville
Our data shows 40 appliance repair companies inside a 30-mile radius of Lutherville. The rest are spread across Baltimore (23), Parkville (4), and Towson (3). Nearest on the list: Renew Appliance Repair, around 0.9 miles out. No company within 90 miles of Lutherville mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The 36 rated companies in range average 4.2 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Refrigerator repair in their categories | 19 |
|---|---|
| With 4.5+ stars and at least 10 reviews | 25 |
| Companies within 30 miles | 60 |
| Open on Saturdays (per listing) | 37 |
| Name refrigeration work in their listing | 21 |
| Distance to the three closest (mi) | 0.9, 1.9, 3.7 |
At the top of the Lutherville list: Landers Appliance (9.2 miles away, based in Baltimore, 4.9 stars from 2,398 reviews); Fix Appliance Baltimore County (10.0 miles away, based in Reisterstown, 5.0 stars from 153 reviews, lists Saturday hours); Sears Appliance Repair (8.7 miles away, based in Baltimore, 4.5 stars from 869 reviews, lists Saturday hours); All-Star Appliance Repair Baltimore (3.7 miles away, based in Baltimore, 4.7 stars from 1,459 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Samsung ice makers come in several designs, including fridge-compartment (in-door) ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and in-freezer ice maker, and each one fails in its own way. On the freezer side, Samsung sells 4-Door Flex refrigerator, side-by-side refrigerator, convertible upright freezer, and French door refrigerator (bottom freezer).
Samsung Ice and Freezer Features
How Samsung Ice Makers and Freezers Work
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Samsung Symptoms and First Checks
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Freezer is too cold and freezing everything solid
- Compressor hums but will not start
- Chest freezer exterior feels hot to the touch for a long time
What an Ice Maker Technician Checks
Compare with technicians who work on every brand: ice maker repair in Lutherville and freezer repair in Lutherville.
Care Samsung Recommends
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Diagnostic fee (often waived if the repair is approved): $60–$100 per visit Source: Thumbtack - Refrigerator repair cost
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Any light, code or message on the display
- The brand, model and serial number from the label inside the fresh-food section
- The freezer temperature if you have a thermometer
Freezer and Ice Maker Notes for Lutherville, MD
Most ice maker calls in Lutherville come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Maryland does not issue a separate appliance repair license; the Maryland Board of Plumbing licenses plumbers, natural gas fitters and propane gas fitters, whose trades cover gas connections. Source: License Requirements - Maryland Board of Plumbing (Maryland Department of Labor)
In Maryland, you can check a license with the Maryland Department of Labor occupational license search (Board of Plumbing) or report a problem to the Maryland Attorney General, Consumer Protection Division.
Hiring a Repair Company in Lutherville
- Is your company licensed where my state requires it, and insured?
- Do you also repair the water dispenser and supply line?
- What guarantee do you give on parts and labor?
Samsung Ice Maker & Freezer Repair FAQs: Lutherville, MD
Can the same technician fix my Samsung chest or upright freezer?
Do you work for Samsung?
Is there a reset button on my ice maker?
More Freezer and Ice Maker Repair in Lutherville, MD
More Samsung Ice Maker & Freezer Repair Pages Nearby
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Lutherville technician whether to look at water supply, cold air or the Samsung ice maker itself.