Samsung owners in Arbutus usually want two things from a repair company: experience with the brand and quick access to parts. The Arbutus list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near Arbutus
Within 30 miles of Arbutus there are 40 appliance repair companies in our data. The rest are spread across Baltimore (17), Columbia (6), and Glen Burnie (3). Distances run up to about 11 miles. None of the repair companies near Arbutus name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The closest is Bowman Appliances, about 1.0 miles away. Across 36 rated companies, the average public rating is 4.5 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Listed as refrigerator repair | 17 |
|---|---|
| Mention refrigerators, freezers or ice makers | 20 |
| Appliance repair companies in range (30 mi) | 60 |
| With 4.5+ stars and at least 10 reviews | 20 |
| Three nearest companies, miles away | 1.0, 3.5, 3.6 |
| Open on Saturdays (per listing) | 38 |
Closest matches for Arbutus: Mr. Appliance of Howard County (7.0 miles away, based in Ellicott City, 4.7 stars from 1,049 reviews, lists Saturday hours); NT Appliances Repair Service (10.6 miles away, based in Randallstown, 4.9 stars from 83 reviews, lists Saturday hours); All-Star Appliance Repair Baltimore (9.9 miles away, based in Baltimore, 4.7 stars from 1,459 reviews, lists Saturday hours); Tech24 (6.4 miles away, based in Windsor Mill, 4.8 stars from 28 reviews).
Samsung Ice and Freezer Designs
Know which Samsung ice maker you have before you call: Samsung sells fridge-compartment (in-door) ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and in-freezer ice maker. On the freezer side, Samsung sells French door refrigerator (bottom freezer), 4-Door Flex refrigerator, convertible upright freezer, and top-freezer refrigerator.
Samsung Ice and Freezer Features
How Samsung Ice Makers and Freezers Work
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Samsung Symptoms and First Checks
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Freezer runs constantly but stays warm
- Water pooling under or inside the freezer
- Freezer is too cold and freezing everything solid
How an Ice Maker Service Call Usually Goes in Arbutus
More local options for any brand: ice maker repair in Arbutus and freezer repair in Arbutus.
Care Samsung Recommends
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Fan replacement (evaporator or condenser): $100–$300 Source: HomeGuide - How much does freezer repair cost?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Any light, code or message on the display
- The brand, model and serial number from the label inside the fresh-food section
- Whether the water dispenser still works
Local Notes for Arbutus
Most ice maker calls in Arbutus come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Maryland does not issue a separate appliance repair license; the Maryland Board of Plumbing licenses plumbers, natural gas fitters and propane gas fitters, whose trades cover gas connections. Source: License Requirements - Maryland Board of Plumbing (Maryland Department of Labor)
In Maryland, you can check a license with the Maryland Department of Labor occupational license search (Board of Plumbing) or report a problem to the Maryland Attorney General, Consumer Protection Division.
Hiring a Repair Company in Arbutus
- What is the service call or diagnostic fee, and is it applied to the repair?
- Do you also repair the water dispenser and supply line?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
Samsung Ice Maker & Freezer Repair FAQs: Arbutus, MD
Which Arbutus technicians work on Samsung?
Why is there so much frost in my freezer?
What should I do about a Samsung error code?
Other Refrigeration Repair in Arbutus
Samsung Ice Maker & Freezer Repair in Nearby Cities
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.