Most Samsung ice maker and freezer repairs in Braintree involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Independent Samsung Ice Maker Technicians, Braintree MA
40 repair companies serve Braintree from within 30 miles. 4 of them are based in Braintree itself, and the rest are spread across Boston (9), Quincy (5), and Weymouth (4). The farthest listed company is about 12 miles out. DWG APPLIANCE is the nearest, roughly 0.2 miles from Braintree. None of the repair companies near Braintree name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The 36 rated companies in range average 4.6 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Appliance repair companies in range (30 mi) | 60 |
|---|---|
| Distance to the three closest (mi) | 0.2, 0.5, 1.2 |
| Name refrigeration work in their listing | 19 |
| Rated 4.5 stars or higher (10+ reviews) | 23 |
| Listed as refrigerator repair | 16 |
| Open on Saturdays (per listing) | 44 |
The leading options for Braintree are Hancock Appliance (2.5 miles away, based in Quincy, 4.9 stars from 240 reviews, lists Saturday hours); Yale Appliance (7.3 miles away, based in Dorchester, 4.9 stars from 6,248 reviews, lists Saturday hours); Yale Appliance (10.7 miles away, based in Hanover, 4.9 stars from 2,029 reviews, lists Saturday hours); Boston Comfort Systems (9.6 miles away, based in West Roxbury, 4.8 stars from 234 reviews).
Samsung Ice and Freezer Designs
Samsung ice makers come in several designs, including Dual Auto Ice Maker (cubed + Ice Bites), fridge-compartment (in-door) ice maker, and in-freezer ice maker, and each one fails in its own way. Freezer styles include French door refrigerator (bottom freezer), top-freezer refrigerator, side-by-side refrigerator, and convertible upright freezer.
Samsung Ice and Freezer Features
How Samsung Ice Makers and Freezers Work
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Water pooling under or inside the freezer
- Compressor hums but will not start
- An error code or temperature alarm
Inside a Freezer Repair Visit
Compare with technicians who work on every brand: ice maker repair in Braintree and freezer repair in Braintree.
Care Samsung Recommends
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Compressor replacement: $400–$800 Source: HomeGuide - How much does freezer repair cost?
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- When the water filter was last changed
- The freezer temperature if you have a thermometer
- Any light, code or message on the display
Around Braintree
Most ice maker calls in Braintree come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Massachusetts does not issue a separate appliance repair license; running fuel gas piping to appliances and installing their vent piping is gas fitting work that requires a license from the Board of State Examiners of Plumbers and Gas Fitters. Source: Plumbers and gas fitters consumer fact sheet (Mass.gov)
In Massachusetts, you can check a license with the Massachusetts Division of Occupational Licensure eLIPSE license verification portal or report a problem to the Massachusetts Attorney General's Office, Consumer Advocacy and Response Division.
Hiring a Repair Company in Braintree
- Do you also repair the water dispenser and supply line?
- Can you get the ice maker assembly or valve for my model quickly?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Ice Maker & Freezer Repair FAQs: Braintree, MA
Why is my Samsung refrigerator showing a code?
Is this Samsung customer service?
Do you repair Samsung standalone freezers too?
Other Refrigeration Repair in Braintree
More Samsung Ice Maker & Freezer Repair Pages Nearby
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Braintree technician whether to look at water supply, cold air or the Samsung ice maker itself.