A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Samsung Ice Maker & Freezer Repair Near Prestonsburg
We found 17 appliance repair companies within 60 miles of Prestonsburg. Other nearby bases include Huntington (2), Paintsville (1), and Pikeville (1). The farthest listed company is about 57 miles out. The closest is Sears Appliance Repair, about 9.0 miles away. Of those, 1 mentions Samsung by name. Rated companies nearby average 4.2 stars across 16 businesses. Prestonsburg is a smaller market, so expect a longer drive and ask whether a trip charge applies.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Listed as refrigerator repair | 4 |
|---|---|
| Open on Saturdays (per listing) | 10 |
| Repair companies inside 60 miles | 17 |
| Rated 4.5 stars or higher (10+ reviews) | 5 |
| Distance to the three closest (mi) | 9.0, 15.1, 17.4 |
| Mention Samsung | 1 |
| Mention refrigerators, freezers or ice makers | 6 |
First up for Prestonsburg: Sears Appliance Repair (9.0 miles away, based in Paintsville, 4.7 stars from 75 reviews, lists Saturday hours); Sears Appliance Repair (51.8 miles away, based in Morehead, 4.6 stars from 83 reviews, lists Saturday hours); Hillbilly Appliance and Refrigeration Services (51.6 miles away, based in Davin, 5.0 stars from 16 reviews); Grigsby's In Home Appliance Repair (15.1 miles away, based in Pikeville, 4.8 stars from 34 reviews, lists Saturday hours).
Samsung Ice Makers and Freezers Technicians See
Know which Samsung ice maker you have before you call: Samsung sells fridge-compartment (in-door) ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and in-freezer ice maker. Freezer styles include convertible upright freezer, bottom-freezer refrigerator, French door refrigerator (bottom freezer), and top-freezer refrigerator.
Samsung Lines Technicians Work On
What Makes Samsung Ice Maker Repairs Different
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
When to Call for Samsung Ice Maker Repair
- No ice at all, or only a few cubes a day
- Small, hollow or misshapen cubes
- Ice maker or ice compartment frozen over
What Gets Fixed on a Prestonsburg Ice Maker Call
Compare with technicians who work on every brand: ice maker repair in Prestonsburg and freezer repair in Prestonsburg.
Keeping a Samsung Ice Maker and Freezer Running
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Compressor replacement: $400–$800 Source: HomeGuide - How much does freezer repair cost?
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Service call / diagnostic minimum (usually credited toward the repair): $70–$130 per visit Source: HomeGuide - How much does freezer repair cost?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- When the water filter was last changed
- Whether the water dispenser still works
- Any light, code or message on the display
Around Prestonsburg
Most ice maker calls in Prestonsburg come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Kentucky has no license category for appliance repair as such; the Department of Housing, Buildings and Construction licenses trades such as HVAC (whose scope covers installing and repairing heating, burner and cooling systems), plumbing and electrical. Source: KRS 198B.650 Definitions (Kentucky Legislative Research Commission)
In Kentucky, you can check a license with the Department of Housing, Buildings and Construction License Search and Verification or report a problem to the Kentucky Attorney General, Office of Consumer Protection.
Before You Book in Prestonsburg
- Do you also repair the water dispenser and supply line?
- How often do you repair Samsung ice makers, including door-mounted ones?
- Is your company licensed where my state requires it, and insured?
Samsung Ice Maker & Freezer Repair FAQs: Prestonsburg, KY
How do I reset my ice maker?
How do I find a technician who knows Samsung ice makers?
Should I repair or replace my Samsung refrigerator?
Related Repair Pages for Prestonsburg
Samsung Ice Maker & Freezer Repair in Nearby Cities
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Prestonsburg technician whether to look at water supply, cold air or the Samsung ice maker itself.