Samsung owners in Mount Sterling usually want two things from a repair company: experience with the brand and quick access to parts. Below are independent repair companies serving Mount Sterling, with those that mention Samsung first, then the nearest appliance repair companies.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Samsung Ice Maker & Freezer Repair Near Mount Sterling
Within 60 miles of Mount Sterling there are 36 appliance repair companies in our data. The rest are spread across Lexington (9), Danville (5), and Frankfort (4). Distances run up to about 60 miles. 2 list Samsung specifically. The closest is AMA Services, about 13.1 miles away. Across 35 rated companies, the average public rating is 4.2 stars. Because the nearest shops are farther out, ask each company whether Mount Sterling is inside its regular service area.
Companies are shown by relevance and distance from Mount Sterling. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Companies within 60 miles | 36 |
|---|---|
| Distance to the three closest (mi) | 13.1, 13.5, 13.7 |
| Mention Samsung | 2 |
| Rated 4.5 stars or higher (10+ reviews) | 14 |
| Name refrigeration work in their listing | 16 |
| Listed as refrigerator repair | 15 |
| Listing Saturday hours | 18 |
The leading options for Mount Sterling are EJ's Appliance Repair (13.5 miles away, based in Winchester, 4.8 stars from 617 reviews); Mr. Appliance of Lexington KY (31.6 miles away, based in Lexington, 4.9 stars from 2,215 reviews); Sears Appliance Repair (27.2 miles away, based in Morehead, 4.6 stars from 83 reviews, lists Saturday hours); Sears Home Services (29.4 miles away, based in Richmond, 4.5 stars from 68 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Samsung ice makers come in several designs, including in-freezer ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and fridge-compartment (in-door) ice maker, and each one fails in its own way. Freezer styles include bottom-freezer refrigerator, side-by-side refrigerator, top-freezer refrigerator, and 4-Door Flex refrigerator.
Know Your Samsung Ice Maker
What Makes Samsung Ice Maker Repairs Different
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
What Samsung Says to Check First
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
When to Call for Samsung Ice Maker Repair
- Small, hollow or misshapen cubes
- Water dispenser works but the ice maker does not
- Ice maker or ice compartment frozen over
How an Ice Maker Service Call Usually Goes in Mount Sterling
Compare with technicians who work on every brand: ice maker repair in Mount Sterling and freezer repair in Mount Sterling.
Keeping a Samsung Ice Maker and Freezer Running
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Refrigerant recharge (regassing): $200–$400 Source: HomeGuide - How much does freezer repair cost?
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Diagnostic fee (often waived if the repair is approved): $60–$100 per visit Source: Thumbtack - Refrigerator repair cost
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- When the water filter was last changed
- Whether the ice maker is in the door, in the freezer or both
- The freezer temperature if you have a thermometer
Local Notes for Mount Sterling
Most ice maker calls in Mount Sterling come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Kentucky has no license category for appliance repair as such; the Department of Housing, Buildings and Construction licenses trades such as HVAC (whose scope covers installing and repairing heating, burner and cooling systems), plumbing and electrical. Source: KRS 198B.650 Definitions (Kentucky Legislative Research Commission)
In Kentucky, you can check a license with the Department of Housing, Buildings and Construction License Search and Verification or report a problem to the Kentucky Attorney General, Office of Consumer Protection.
Hiring a Repair Company in Mount Sterling
- Is your company licensed where my state requires it, and insured?
- Can you give a written estimate before ordering parts?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Ice Maker & Freezer Repair FAQs: Mount Sterling, KY
Is there a reset button on my ice maker?
Do you repair Samsung standalone freezers too?
What causes heavy frost buildup?
More Freezer and Ice Maker Repair in Mount Sterling, KY
More Samsung Ice Maker & Freezer Repair Pages Nearby
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Mount Sterling technician whether to look at water supply, cold air or the Samsung ice maker itself.