A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Ice Maker Technicians, Frankfort KY
Within 30 miles of Frankfort there are 17 appliance repair companies in our data. 4 list an address in Frankfort, and the rest are spread across Lexington (9), Versailles (1), and Georgetown (1). The farthest listed company is about 27 miles out. 1 lists Samsung specifically. The closest is Aptec Frankfort, about 0.8 miles away. Across 16 rated companies, the average public rating is 4.3 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Three nearest companies, miles away | 0.8, 0.8, 1.6 |
|---|---|
| Open on Saturdays (per listing) | 8 |
| Appliance repair companies in range (30 mi) | 17 |
| Mention refrigerators, freezers or ice makers | 9 |
| Mention Samsung | 1 |
| Refrigerator repair in their categories | 9 |
| With 4.5+ stars and at least 10 reviews | 6 |
At the top of the Frankfort list: Mr. Appliance of Lexington KY (22.1 miles away, based in Lexington, 4.9 stars from 2,215 reviews); Sears Appliance Repair (2.5 miles away, 4.7 stars from 87 reviews, lists Saturday hours); Mr. Appliance of Georgetown (17.3 miles away, based in Georgetown, 4.9 stars from 845 reviews); Sears Appliance Repair (13.1 miles away, based in Versailles, 4.6 stars from 52 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Samsung ice makers come in several designs, including in-freezer ice maker, fridge-compartment (in-door) ice maker, and Dual Auto Ice Maker (cubed + Ice Bites), and each one fails in its own way. Freezer styles include top-freezer refrigerator, bottom-freezer refrigerator, French door refrigerator (bottom freezer), and 4-Door Flex refrigerator.
Samsung Lines Technicians Work On
What Makes Samsung Ice Maker Repairs Different
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- Ice clumping in the bucket
- No ice at all, or only a few cubes a day
- Small, hollow or misshapen cubes
What a Freezer Technician Checks
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Frankfort and freezer repair in Frankfort.
Care Samsung Recommends
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Diagnostic fee (often waived if the repair is approved): $60–$100 per visit Source: Thumbtack - Refrigerator repair cost
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Whether the water dispenser still works
- The freezer temperature if you have a thermometer
- Any light, code or message on the display
Freezer and Ice Maker Notes for Frankfort, KY
Most ice maker calls in Frankfort come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Kentucky has no license category for appliance repair as such; the Department of Housing, Buildings and Construction licenses trades such as HVAC (whose scope covers installing and repairing heating, burner and cooling systems), plumbing and electrical. Source: KRS 198B.650 Definitions (Kentucky Legislative Research Commission)
In Kentucky, you can check a license with the Department of Housing, Buildings and Construction License Search and Verification or report a problem to the Kentucky Attorney General, Office of Consumer Protection.
Questions to Ask a Frankfort Repair Technician
- Do you also repair the water dispenser and supply line?
- What guarantee do you give on parts and labor?
- Is your company licensed where my state requires it, and insured?
Samsung Ice Maker & Freezer Repair FAQs: Frankfort, KY
How do I find a technician who knows Samsung ice makers?
What should I do about a Samsung error code?
Do you repair Samsung standalone freezers too?
What causes heavy frost buildup?
More Freezer and Ice Maker Repair in Frankfort, KY
Samsung Ice Maker & Freezer Repair in Nearby Cities
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Frankfort technician whether to look at water supply, cold air or the Samsung ice maker itself.