A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. Below are independent repair companies serving Burlington, with those that mention Samsung first, then the nearest appliance repair companies.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Who Works on Samsung Ice Makers Near Burlington
Within 30 miles of Burlington there are 40 appliance repair companies in our data. Other nearby bases include Cincinnati (24), Covington (4), and Florence (3). The farthest listed company is about 19 miles out. The closest is Sears Appliance Repair, about 4.2 miles away. No company within 90 miles of Burlington mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Across 32 rated companies, the average public rating is 4.3 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Distance to the three closest (mi) | 4.2, 4.6, 5.4 |
|---|---|
| Mention refrigerators, freezers or ice makers | 16 |
| Rated 4.5 stars or higher (10+ reviews) | 15 |
| Listed as refrigerator repair | 13 |
| Open on Saturdays (per listing) | 30 |
| Companies within 30 miles | 60 |
First up for Burlington: Niceley’s Appliance Repair Inc. (6.3 miles away, based in Erlanger, 4.8 stars from 2,056 reviews, lists Saturday hours); Hagedorn's Appliance (5.9 miles away, based in Erlanger, 4.8 stars from 1,208 reviews, lists Saturday hours); Apex Refrigerator Repair LLC (18.8 miles away, based in Alexandria, 5.0 stars from 113 reviews); Sears Appliance Repair (7.2 miles away, based in Edgewood, 4.4 stars from 95 reviews, lists Saturday hours).
Samsung Ice Makers and Freezers Technicians See
Samsung ice makers come in several designs, including fridge-compartment (in-door) ice maker, in-freezer ice maker, and Dual Auto Ice Maker (cubed + Ice Bites), and each one fails in its own way.
Know Your Samsung Ice Maker
What a Samsung Technician Deals With
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Chest freezer exterior feels hot to the touch for a long time
- Door or lid does not seal or pops back open
- Freezer runs constantly but stays warm
What Gets Fixed on a Burlington Freezer Call
Compare with technicians who work on every brand: ice maker repair in Burlington and freezer repair in Burlington.
Care Samsung Recommends
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Diagnostic fee (often waived if the repair is approved): $60–$100 per visit Source: Thumbtack - Refrigerator repair cost
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- When the water filter was last changed
- Any light, code or message on the display
- The freezer temperature if you have a thermometer
Freezer and Ice Maker Notes for Burlington, KY
Most ice maker calls in Burlington come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Kentucky has no license category for appliance repair as such; the Department of Housing, Buildings and Construction licenses trades such as HVAC (whose scope covers installing and repairing heating, burner and cooling systems), plumbing and electrical. Source: KRS 198B.650 Definitions (Kentucky Legislative Research Commission)
In Kentucky, you can check a license with the Department of Housing, Buildings and Construction License Search and Verification or report a problem to the Kentucky Attorney General, Office of Consumer Protection.
Hiring a Repair Company in Burlington
- Do you also repair the water dispenser and supply line?
- Is your company licensed where my state requires it, and insured?
- What guarantee do you give on parts and labor?
Samsung Ice Maker & Freezer Repair FAQs: Burlington, KY
Is this Samsung customer service?
How do I find a technician who knows Samsung ice makers?
Why is my Samsung refrigerator showing a code?
Related Repair Pages for Burlington
More Samsung Ice Maker & Freezer Repair Pages Nearby
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Burlington technician whether to look at water supply, cold air or the Samsung ice maker itself.