If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. The Prairie Village list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near Prairie Village
We found 40 appliance repair companies within 30 miles of Prairie Village. 1 of them are based in Prairie Village itself, and other nearby bases include Kansas City (15), Overland Park (9), and Independence (6). Distances run up to about 15 miles. Appliance Shark is the nearest, roughly 1.4 miles from Prairie Village. No company within 90 miles of Prairie Village mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Rated companies nearby average 4.6 stars across 36 businesses.
Companies are shown by relevance and distance from Prairie Village. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Listed as refrigerator repair | 7 |
|---|---|
| Companies within 30 miles | 54 |
| Mention ice makers | 1 |
| Three nearest companies, miles away | 1.4, 1.7, 1.8 |
| Open on Saturdays (per listing) | 33 |
| With 4.5+ stars and at least 10 reviews | 20 |
| Mention refrigerators, freezers or ice makers | 10 |
The leading options for Prairie Village are Tager Appliance Repair (10.7 miles away, based in Olathe, 4.9 stars from 249 reviews, lists Saturday hours); Appliance Shark (1.4 miles away, 4.9 stars from 118 reviews, lists Saturday hours); Arrowhead Appliance Repair (14.2 miles away, based in Independence, 4.8 stars from 234 reviews, lists Saturday hours); Sears Appliance Repair (12.8 miles away, based in Independence, 4.5 stars from 909 reviews, lists Saturday hours).
Samsung Ice Makers and Freezers Technicians See
Samsung ice makers come in several designs, including Dual Auto Ice Maker (cubed + Ice Bites), fridge-compartment (in-door) ice maker, and in-freezer ice maker, and each one fails in its own way.
Samsung Lines Technicians Work On
What a Samsung Technician Deals With
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Clicking, buzzing or a loud fan
- Door or lid does not seal or pops back open
- Heavy frost on the back wall or around the door
What an Ice Maker Technician Checks
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Prairie Village and freezer repair in Prairie Village.
Keeping a Samsung Ice Maker and Freezer Running
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Compressor replacement: $400–$800 Source: HomeGuide - How much does freezer repair cost?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Diagnostic fee (often waived if the repair is approved): $60–$100 per visit Source: Thumbtack - Refrigerator repair cost
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- The freezer temperature if you have a thermometer
- Any light, code or message on the display
- Whether the water dispenser still works
Freezer and Ice Maker Notes for Prairie Village, KS
Most ice maker calls in Prairie Village come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Kansas, you can report a problem to the Kansas Attorney General Public Protection Division (Consumer Protection).
Hiring a Repair Company in Prairie Village
- How often do you repair Samsung ice makers, including door-mounted ones?
- What is the service call or diagnostic fee, and is it applied to the repair?
- Can you give a written estimate before ordering parts?
Samsung Ice Maker & Freezer Repair FAQs: Prairie Village, KS
Do you repair Samsung standalone freezers too?
Why is my ice maker making tiny cubes?
Is this Samsung customer service?
Related Repair Pages for Prairie Village
More Samsung Ice Maker & Freezer Repair Pages Nearby
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.