If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. Below are independent repair companies serving Lenexa, with those that mention Samsung first, then the nearest appliance repair companies.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Who Works on Samsung Ice Makers Near Lenexa
40 repair companies serve Lenexa from within 30 miles. 2 of them are based in Lenexa itself, and other nearby bases include Kansas City (16), Overland Park (9), and Independence (2). Distances run up to about 22 miles. No company within 90 miles of Lenexa mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Nearest on the list: Action Appliance Inc., around 2.8 miles out. Across 36 rated companies, the average public rating is 4.7 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Open on Saturdays (per listing) | 36 |
|---|---|
| Refrigerator repair in their categories | 8 |
| Name ice maker work | 1 |
| Rated 4.5 stars or higher (10+ reviews) | 23 |
| Repair companies inside 30 miles | 59 |
| Mention refrigerators, freezers or ice makers | 11 |
| Three nearest companies, miles away | 2.8, 3.6, 4.5 |
The leading options for Lenexa are Tager Appliance Repair (5.7 miles away, based in Olathe, 4.9 stars from 249 reviews, lists Saturday hours); Appliance Shark (10.5 miles away, based in Prairie Village, 4.9 stars from 118 reviews, lists Saturday hours); Able Appliance Repair (18.9 miles away, based in Kansas City, 4.9 stars from 4,981 reviews, lists Saturday hours); Sears Appliance Repair (21.8 miles away, based in Independence, 4.5 stars from 909 reviews, lists Saturday hours).
Samsung Lines Technicians Work On
What a Samsung Technician Deals With
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- No ice at all, or only a few cubes a day
- Water leaking from the ice maker or dispenser
- Small, hollow or misshapen cubes
What Gets Fixed on a Lenexa Freezer Call
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Lenexa and freezer repair in Lenexa.
Keeping a Samsung Ice Maker and Freezer Running
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Water dispenser repair: $170–$500 Source: Fixr - How much does it cost to repair a refrigerator?
- Fan replacement (evaporator or condenser): $100–$300 Source: HomeGuide - How much does freezer repair cost?
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Whether the ice maker is in the door, in the freezer or both
- The freezer temperature if you have a thermometer
- The brand, model and serial number from the label inside the fresh-food section
Local Notes for Lenexa
Most ice maker calls in Lenexa come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Kansas, you can report a problem to the Kansas Attorney General Public Protection Division (Consumer Protection).
How to Choose a Freezer and Ice Maker Technician Near Lenexa
- What is the service call or diagnostic fee, and is it applied to the repair?
- Do you also repair the water dispenser and supply line?
- Can you get the ice maker assembly or valve for my model quickly?
Samsung Ice Maker & Freezer Repair FAQs: Lenexa, KS
How do I find a technician who knows Samsung ice makers?
Why is my ice maker making tiny cubes?
Is this Samsung customer service?
How do I reset my ice maker?
Other Refrigeration Repair in Lenexa
Samsung Ice Maker & Freezer Repair Near Lenexa
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.