If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. The Jerome list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Samsung Ice Maker & Freezer Repair Near Jerome
6 repair companies serve Jerome from within 60 miles. The rest are spread across Twin Falls (3), Hailey (2), and Rupert (1). Distances run up to about 57 miles. No company within 90 miles of Jerome mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Wilder Appliance is the nearest, roughly 11.4 miles from Jerome. The 6 rated companies in range average 4.8 stars. Jerome is a smaller market, so expect a longer drive and ask whether a trip charge applies.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Distance to the three closest (mi) | 11.4, 12.2, 12.9 |
|---|---|
| Repair companies inside 60 miles | 6 |
| Rated 4.5 stars or higher (10+ reviews) | 4 |
| Name refrigeration work in their listing | 1 |
| Listing Saturday hours | 1 |
At the top of the Jerome list: Pro-Tech Service (12.2 miles away, based in Twin Falls, 4.4 stars from 138 reviews); Doyle's Appliance Service LLC (41.7 miles away, based in Rupert, 4.8 stars from 55 reviews); Hartman's Appliance Repair. (12.9 miles away, based in Twin Falls, 4.7 stars from 83 reviews, lists Saturday hours); Wilder Appliance (11.4 miles away, based in Twin Falls, 4.9 stars from 30 reviews).
Samsung Ice and Freezer Designs
Know which Samsung ice maker you have before you call: Samsung sells in-freezer ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and fridge-compartment (in-door) ice maker.
Samsung Ice and Freezer Features
How Samsung Ice Makers and Freezers Work
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Common Samsung Ice Maker and Freezer Problems
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- Ice maker clicks or hums but does not fill
- Water leaking from the ice maker or dispenser
- Small, hollow or misshapen cubes
How a Freezer Service Call Usually Goes in Jerome
Compare with technicians who work on every brand: ice maker repair in Jerome and freezer repair in Jerome.
Owner Care for Samsung Ice Makers
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Water line and fill tube replacement: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Service call: $70–$120 per visit Source: Fixr - How much does it cost to repair a refrigerator?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- The freezer temperature if you have a thermometer
- The brand, model and serial number from the label inside the fresh-food section
- Any light, code or message on the display
Local Notes for Jerome
Most ice maker calls in Jerome come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Idaho's Division of Occupational and Professional Licenses does not list appliance repair as a licensed profession; gas piping and gas appliance work falls under the state's HVAC licensing, which includes specialty licenses for those trades. Source: Is My Profession Licensed? - Idaho DOPL
In Idaho, you can check a license with the Idaho DOPL Search for a License or Registration or report a problem to the Idaho Attorney General Consumer Protection Division.
Questions to Ask a Jerome Repair Technician
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- What guarantee do you give on parts and labor?
- Can you give a written estimate before ordering parts?
Samsung Ice Maker & Freezer Repair FAQs: Jerome, ID
Do you repair Samsung standalone freezers too?
Which Jerome technicians work on Samsung?
Do you work for Samsung?
More Freezer and Ice Maker Repair in Jerome, ID
Samsung Ice Maker & Freezer Repair in Nearby Cities
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Jerome technician whether to look at water supply, cold air or the Samsung ice maker itself.