A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. The Hailey list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Samsung Ice Maker & Freezer Repair Near Hailey
Within 71 miles of Hailey there are 6 appliance repair companies in our data. 2 of them are based in Hailey itself, and other nearby bases include Twin Falls (3) and Rupert (1). The closest is Rocky Mountain Appliance Services, about 0.4 miles away. No company within 90 miles of Hailey mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The 6 rated companies in range average 4.8 stars. Hailey is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Open on Saturdays (per listing) | 1 |
|---|---|
| Name refrigeration work in their listing | 1 |
| Three nearest companies, miles away | 0.4, 1.0, 66.8 |
| Repair companies inside 71 miles | 6 |
| With 4.5+ stars and at least 10 reviews | 4 |
At the top of the Hailey list: Craig's At Your Service - Craig Levitan (1.0 miles away, 4.9 stars from 13 reviews); Rocky Mountain Appliance Services (0.4 miles away, 4.9 stars from 7 reviews); Doyle's Appliance Service LLC (70.3 miles away, based in Rupert, 4.8 stars from 55 reviews); Pro-Tech Service (67.2 miles away, based in Twin Falls, 4.4 stars from 138 reviews).
Samsung Ice Makers and Freezers Technicians See
Know which Samsung ice maker you have before you call: Samsung sells Dual Auto Ice Maker (cubed + Ice Bites), in-freezer ice maker, and fridge-compartment (in-door) ice maker. On the freezer side, Samsung sells French door refrigerator (bottom freezer), bottom-freezer refrigerator, top-freezer refrigerator, and side-by-side refrigerator.
Know Your Samsung Ice Maker
How Samsung Ice Makers and Freezers Work
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- Water dispenser works but the ice maker does not
- Ice clumping in the bucket
- Small, hollow or misshapen cubes
Inside a Freezer Repair Visit
Compare with technicians who work on every brand: ice maker repair in Hailey and freezer repair in Hailey.
Owner Care for Samsung Ice Makers
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Water line and fill tube replacement: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Diagnostic fee (often deducted from the final bill): $50–$100 per visit Source: Fixr - How much does it cost to repair a freezer?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Any light, code or message on the display
- The brand, model and serial number from the label inside the fresh-food section
- When the water filter was last changed
What Hailey Owners Should Know
Most ice maker calls in Hailey come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Idaho's Division of Occupational and Professional Licenses does not list appliance repair as a licensed profession; gas piping and gas appliance work falls under the state's HVAC licensing, which includes specialty licenses for those trades. Source: Is My Profession Licensed? - Idaho DOPL
In Idaho, you can check a license with the Idaho DOPL Search for a License or Registration or report a problem to the Idaho Attorney General Consumer Protection Division.
Questions to Ask a Hailey Repair Technician
- What guarantee do you give on parts and labor?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Do you also repair the water dispenser and supply line?
Samsung Ice Maker & Freezer Repair FAQs: Hailey, ID
What causes heavy frost buildup?
Is there a reset button on my ice maker?
Why are my ice cubes small or hollow?
Is this Samsung customer service?
Related Repair Pages for Hailey
Samsung Ice Maker & Freezer Repair Near Hailey
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Hailey technician whether to look at water supply, cold air or the Samsung ice maker itself.