Samsung owners in Makakilo usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Samsung Ice Maker & Freezer Repair Near Makakilo
39 repair companies serve Makakilo from within 30 miles. The rest are spread across Honolulu (19), Waipahu (3), and Aiea (3). All In 1 Service Inc. is the nearest, roughly 4.3 miles from Makakilo. None of the repair companies near Makakilo name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Across 34 rated companies, the average public rating is 3.9 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Listed as refrigerator repair | 8 |
|---|---|
| With 4.5+ stars and at least 10 reviews | 9 |
| Name refrigeration work in their listing | 9 |
| Repair companies inside 30 miles | 39 |
| Three nearest companies, miles away | 4.3, 5.7, 6.6 |
| Open on Saturdays (per listing) | 24 |
Closest matches for Makakilo: Fuse Hawai'i (7.0 miles away, based in Waipahu, 4.8 stars from 278 reviews, lists Saturday hours); Sears Appliance Repair (9.7 miles away, based in Honolulu, 4.4 stars from 251 reviews, lists Saturday hours); Sears Appliance Repair (18.2 miles away, based in Kaneohe, 4.8 stars from 285 reviews, lists Saturday hours); Sears Appliance Repair (9.1 miles away, based in Aiea, 4.2 stars from 760 reviews, lists Saturday hours).
Samsung Ice and Freezer Features
What a Samsung Technician Deals With
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Freezer runs constantly but stays warm
- Compressor hums but will not start
- Food is soft or ice cream will not stay firm
Inside an Ice Maker Repair Visit
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Makakilo and freezer repair in Makakilo.
Keeping a Samsung Ice Maker and Freezer Running
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Refrigerant recharge (regassing): $200–$400 Source: HomeGuide - How much does freezer repair cost?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Service call: $45–$150 per visit Source: Fixr - How much does it cost to repair a freezer?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Any light, code or message on the display
- The brand, model and serial number from the label inside the fresh-food section
- When the water filter was last changed
Around Makakilo
Most ice maker calls in Makakilo come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Hawaii has no appliance repair license classification; the Contractors License Board's specialty classifications cover related trades such as plumbing (including fuel gas piping), refrigeration, and ventilating and air conditioning, and a contractor license applies to jobs that need a building, electrical or plumbing permit. Source: Description of Contractor License Classifications (Hawaii DCCA Contractors License Board)
In Hawaii, you can check a license with the Hawaii DCCA Professional and Vocational Licensing public license search or report a problem to the Hawaii DCCA Regulated Industries Complaints Office (RICO).
Questions to Ask a Makakilo Repair Technician
- What guarantee do you give on parts and labor?
- Can you give a written estimate before ordering parts?
- How often do you repair Samsung ice makers, including door-mounted ones?
Samsung Ice Maker & Freezer Repair FAQs: Makakilo, HI
Can the same technician fix my Samsung chest or upright freezer?
What should I do about a Samsung error code?
What causes heavy frost buildup?
Is this Samsung customer service?
More Freezer and Ice Maker Repair in Makakilo, HI
Samsung Ice Maker & Freezer Repair in Nearby Cities
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.